So, I'm cruising along about 600 miles into my trip. I head off 95 and on to 26 (on the ramp) headed to Charlotte when I feel a vibration in the car. I pull over check under the car (just did a complete fluid change before I left) and everything looked fine. So I kept going. I go for 80-90 miles, the vibration comes and goes (at this point I'm thinkning its the road itself) Next on ramp it gets worse so I pull over again. this time i look behind the car and see a lug nut. hmmmm it's jsut like the one on my car I look at my rear wheel and 2 of the studs are gone (the lug was from my car). So here I am in the middle of nowhere.


I called honda care, they got me a flatbed in less than 40 min.(way to go Hondacare) The driver takes me to Midlands Honda

I called Midlands Honda from the road and made sure they could fix the car and had the parts.

Joe in the parts department had the parts ready to go when I arrived, Erin in the service department got things going on the service side.

I was in and out of there in less than two hours. The mechanic was great. He took great care of the car and did a teriffic job. He wouldn't even accept a tip from me

I would personally recomend the service department to anyone in the Columbia area.

My sincere thanks go out to a dealership and puts the customers needs first.


Mitch

 

Great to hear good news. Have a safe trip.

 

Wow, glad to hear it all came out ok. When I made the same trip a couple months back, I found upon my arrival in NC that one of my lug nuts had worked itself completely loose. I know that onramp well after doing SoFla to Asheville and back 6 times in the last 2 years.

Hope you have good weather and the leaves are changing.

 

good to hear that youare ok...

 

Hondacare is actually taken care of by one of the major motorclubs in this case its CrossCountry Motorclub. They also do GM and BMW. Good to hear everything went well

 

Thats great to know that such a big problem was swiftly taken care of by HondaCare.