Voltex Type 7.5 Dry Carbon 1700mm Swan Neck Wing + Voltex Dry Carbon Gurney Flap
02-01-2018, 03:52 PM
#11
Sponsor
Originally Posted by RogueMotorsports
The end plate mount on the wing was completel were completely broken off like yours. No replacement offered at ALL only repairs on my dime. Horrible service for a really expensive part, I epoxied the pieces back together
shoot me a pm so i can take a look into this.
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Evasive Race Preparation - Alignment / Corner Balance / Suspension Tuning / Engine Building / Dyno Tuning
S2000 Performance Parts and Accessories Specialist 626-336-3400 Evasive Blog / Facebook / Twitter
Evasive Race Preparation - Alignment / Corner Balance / Suspension Tuning / Engine Building / Dyno Tuning
S2000 Performance Parts and Accessories Specialist 626-336-3400 Evasive Blog / Facebook / Twitter
02-01-2018, 03:59 PM
#12
Originally Posted by EvasiveMotorsports
how long ago did you purchase this? any damage thats not caused by our customers, such as shipping, manufacture defect, we will cover 100%.
shoot me a pm so i can take a look into this.
shoot me a pm so i can take a look into this.
02-01-2018, 04:02 PM
#13
Sponsor
Originally Posted by RogueMotorsports
The best they were able to do was repair it for me but it had to be shipped on my on my dime. That would have been about 300$ with insurance round trip. I didn't feel it was fair to pay an additional 300$ for a damaged wing.
Anytime a customer orders anything from us, we will do our best to make sure the item arrives in 100% brand new condition. Unfortunately sometimes things are out of our control and they do get damaged. When that happens we will always take care of OUR customers 100%.
So instead of saying "Evasive" didn't take care of it. please contact whoever you purchased it from.
__________________
Evasive Race Preparation - Alignment / Corner Balance / Suspension Tuning / Engine Building / Dyno Tuning
S2000 Performance Parts and Accessories Specialist 626-336-3400 Evasive Blog / Facebook / Twitter
Evasive Race Preparation - Alignment / Corner Balance / Suspension Tuning / Engine Building / Dyno Tuning
S2000 Performance Parts and Accessories Specialist 626-336-3400 Evasive Blog / Facebook / Twitter
The following 3 users liked this post by EvasiveMotorsports:
02-01-2018, 04:04 PM
#14
Sponsor
Originally Posted by mayhem267
Voltex needs to start leaving the end plates unbolted in the package. My Swan Neck arrived today aswell with the same damage.
__________________
Evasive Race Preparation - Alignment / Corner Balance / Suspension Tuning / Engine Building / Dyno Tuning
S2000 Performance Parts and Accessories Specialist 626-336-3400 Evasive Blog / Facebook / Twitter
Evasive Race Preparation - Alignment / Corner Balance / Suspension Tuning / Engine Building / Dyno Tuning
S2000 Performance Parts and Accessories Specialist 626-336-3400 Evasive Blog / Facebook / Twitter
02-01-2018, 04:04 PM
#15
Originally Posted by EvasiveMotorsports
Well, i just spoke with my coworker. You never ordered this wing directly from us.. . You purchased this through another vendor.. You tried contacting us directly to fix the wing for you, when you never purchased it from us. We were willing to repair the wing for you at no charge even though you did not even purchase this from us. Even though the wing was already installed on your car as well.
Anytime a customer orders anything from us, we will do our best to make sure the item arrives in 100% brand new condition. Unfortunately sometimes things are out of our control and they do get damaged. When that happens we will always take care of OUR customers 100%.
So instead of saying "Evasive" didn't take care of it. please contact whoever you purchased it from.
Anytime a customer orders anything from us, we will do our best to make sure the item arrives in 100% brand new condition. Unfortunately sometimes things are out of our control and they do get damaged. When that happens we will always take care of OUR customers 100%.
So instead of saying "Evasive" didn't take care of it. please contact whoever you purchased it from.
02-01-2018, 04:33 PM
#16
Sponsor
Originally Posted by RogueMotorsports
we purchased it through a different wholesaler but the wing did come from your facility. My wholesaler was just the middle man so I coudlnt put this on him and I understood he couldn't do much for me.
We were kind enough to offer to get the wing fixed for you, just needed it shipped back to us.
__________________
Evasive Race Preparation - Alignment / Corner Balance / Suspension Tuning / Engine Building / Dyno Tuning
S2000 Performance Parts and Accessories Specialist 626-336-3400 Evasive Blog / Facebook / Twitter
Evasive Race Preparation - Alignment / Corner Balance / Suspension Tuning / Engine Building / Dyno Tuning
S2000 Performance Parts and Accessories Specialist 626-336-3400 Evasive Blog / Facebook / Twitter
02-01-2018, 06:05 PM
#17
[left]
Yes I’m currently talking with DeftMotion who I ordered through. I appreciate the customer support and look forward to getting everything taken care of!
Originally Posted by EvasiveMotorsports
we are going to start taking off end plates for future wings shipping out. I believe you did speak to my coworker and we are working on this to get the claim handled.
02-01-2018, 11:44 PM
#18
Thread Starter
Originally Posted by EvasiveMotorsports
Anytime a customer orders anything from us, we will do our best to make sure the item arrives in 100% brand new condition. Unfortunately sometimes things are out of our control and they do get damaged. When that happens we will always take care of OUR customers 100%.
03-28-2018, 06:52 PM
#20
Thread Starter
Originally Posted by s2krayz
Thank you for the amazing post, B Koo! and no, can never have enough pics of that DC SN goodness!!
