so I've been on the phone with dell, and I think the tech and I both agreed it was best if I just send this DAMN thing back and they can look at it...

I'm telling you I'm just going to go back to old fashion pen and paper.!! feels like a monday again.

 

but then how the heck are you going to post on s2ki??

did you run the programs listed??

 

Hmmmmm trouble with a Dell computer. Didn't Lynda also have issues with Dell?

 

YUP....

and if Jim wasn't on the phone with Dell for ten hours i would have said "operator error "

 

It's *always* operator error. At least that's the attitude I had after doing desktop support for 3 years, it's amazing how jaded one can get when dealing with irritable end-users day after day. Nowadays, I'm much more understanding; I now realize only it's operator error 99% of the time.

 

Hey, Erick,

Can you msconfig my computer?

I find it real slow on start up first thing in the AM kind of like I am.

I'd bet it's starting way too many programs, but I'm not as confortable with MSconfig as I used to be with the old Windows 98.

I'll pay you with Rick's beer that is.

 

Nope, I have no problem whatsoever giving things a look-see. Just keep in mind that beer plus troubleshooting is a process in which my effectiveness diminishes fairly linearly over time. I wish it worked more like beer plus Gran Turismo, darts, or pool... where I tend to get better until I hit some ideal alcohol influence point, then things decline rapidly.

 

Lainey,

If you download Windows Defender you can look at all of your startup programs and disable them from there. It's a little more user frendly . It will give you descriptions and manfacture names. So you know what you are doing.

If you have it down loaded click on tools > software explorer. It brings you right to startup programs. Good luck!

By the way I am a MCP.

Kev

 

dell is good - you just need to protect yourself

 

It