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any computer gurus?

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Old Jul 24, 2010 | 10:41 AM
  #11  
CrashnBrn's Avatar
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Here is a site that analyzes channels without having to install any apps.

http://tools.meraki.com/stumbler#q=
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Old Jul 24, 2010 | 05:21 PM
  #12  
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was too lazy to get a router after work today. maybe tm.

I did not used to have issues with my other macbook BUT my wife is using that same computer now and has issues as well. I have no problem connecting at work so it has to either be the fact that comcast blows (either way they do imo) or a bad router.



thank you for all of the information.
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Old Jul 24, 2010 | 06:25 PM
  #13  
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Before you blame your provider, at least try the recommendations:

It seems that you have two computers having issues. I'd see a simple test as stated before:

If you connect one of the computers to the router directly, and issues go away, there is something either wrong with your settings or some of the wireless components on the router (effectively the router is done if you use wireless predominantly). A good connection here removes your cable modem and the provider from being the problem.

If connected, and still having issues, then you have to figure out if its the model or the router. Have you checked for a firmware update for the router? I'd lean towards the router in that case. Dropping connections (as you've described it) is an issue with your network, not the connectivity to the house. If you KEPT your connection to your network, but lose internet capability, I'd lean towards the modem.

As for the channels - maybe, but a huge longshot if you have a unique SSID and authenticate/secure your network. I live in a townhouse complex, can find about 5-6 networks at a time and don't have any connectivity issues with any of my wireless devices. (I do fight channels with my cordless phone however.)

Comcast can also send some signals to confirm strength to your house. They can also tell you if your modem is seemingly the problem (and you probably got that from them - they'll replace it if its outdated and you rent the modem).

GL.
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Old Jul 24, 2010 | 08:46 PM
  #14  
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Check and see if there are any firmware updates for the router on the manufacturers website.

http://homesupport.cisco.com/en-us/wireless/linksys/
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