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Incompetent people at HandA-Accessories

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Old Mar 14, 2002 | 10:37 AM
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Default Incompetent people at HandA-Accessories

Has anyone else had a problem dealing with this company? I received an incomplete order three weeks ago and have left seven (7) messages plus an E-mail and haven't even received a phone call regarding my order. I am beyond frustrated and am at a loss of what to do next. Any ideas?

P.S. If you are planning to order anything from this company... DON'T!!!!!
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Old Mar 14, 2002 | 11:14 AM
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I'm sorry you had a bad experience, Marlin. All I can say is that this is far from the norm; Trevor is usually very on the ball and expedient, and I've had great experiences with them when I've dealt with them.
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Old Mar 14, 2002 | 11:20 AM
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[QUOTE]Originally posted by Sondra S2K
[B]I'm sorry you had a bad experience, Marlin.
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Old Mar 14, 2002 | 11:23 AM
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[QUOTE]Originally posted by gomarlins3
[B]Has anyone else had a problem dealing with this company?
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Old Mar 14, 2002 | 11:32 AM
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I just chatted with Mr. Trevor through the net and he said my problem will be remedied soonest. I certainly hope so! I do not like to talk badly of people if I can avoid it, I'm just very frustrated. If my order arrives soon, I will be happy to retract any harsh words I have written!!
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Old Mar 14, 2002 | 11:47 AM
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If you don't mind me asking, what did you order?
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Old Mar 14, 2002 | 11:56 AM
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For what it's worth, I have had nothing but good experiences with Trevor. I have purchased items from them on three occassions and have been completely satisfied every time.
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Old Mar 14, 2002 | 12:10 PM
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Strange...

Trevor has come through for me more times that I can count. Great service, great prices...

I hope whatever issue you had with them gets resolved ASAP!
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Old Mar 14, 2002 | 12:18 PM
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I am now 5 for 5 on perfect orders and quick deliveries. My advice is to order whatever you need...don't bother trying to email or phone Trevor because he is always incredibly busy.
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Old Mar 14, 2002 | 12:18 PM
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I'm not implying anything, nor do I have any experience with this company since I've never bought from them, but doesn't a thread like this get posted about this company every couple of weeks? It's obvious many people have had good experiences but it seems there are a decent number of bad experiences as well.
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