I go to pay some bills online last night and check my bank account first. I find this:
NORTON *SOFTWARE / NORTON.COM CA25 -$79.99
Not once, but 5 times. All in the same day. So my bank account is lighter by $399.95. I have never ever ever used Norton, downloaded, been to their website, etc. I've already called the debit card company and had the card cancelled. And called the bank. I have to go to the branch and fill out the fraud paperwork. The woman at the bank says that if they do find it to be fraudulent, I'll get all the money back. Hopefully within 7-10 days. Has anyone had this problem with that website or any fraudulent charges from them? I have no idea how they got my card number, because she did verify that the transaction was through my debit card.

 

I've never heard of this, but I find that Norton Software is a scam in and of itself.

 

I don't know if you've heard of all of the Fake AV trojans that are out there right now... (over 100,000)... They are popups that look like Antivirus programs and are fake, they lock everything down on your computer and pretty much try to convince you that you have a ton of malware on your computer, so you will buy their "antivirus program" ...Lots of them also have a keystroke trojan, so if you just close the pop up, the trojan is still installed... so, if you enter your bank/credit card info, it will steal it. I know that there is a Fake AV out there that poses as a legitimate Norton program, Soneone at work got it last week and I had to clean it up. You might want to google "Fake Norton Antivirus" or "Fake Antivirus" and definitely run Malwarebytes on your computer (its free) to see if you have any of that junk on your computer.

 

Agreed. There are totally free anti-virus programs that are light years ahead of Norton.

Has to be fraudulent.

 

I didn't figure it was a legitimate norton thing. I know not to click on popups and have seen what you're talking about. I use AVG for antivirus and it always seems to catch everything. I also use Firefox which prevents popups from opening to begin with. I'll definitely try the Malewarebytes when I get home.

 

malwarebytes is the shiznit. i've been using it for over a year and love it. the only caveat is that the free version isn't active. you have to manually update and run it. still, the most effective product i've ever used. its removed some severe nasties from my home pc.

 

I called Nortons and they said they charged my card. I asked how this could happen since I've never purchased their product in any way. His dumba$$ answer was "maybe a family member used your card". He couldn't really tell me. They are supposed to be refunding it all the charges. I'm leaving the fraud claim open until I get my money back. And also to find out how it happened in the first place. I asked what info he had for the transaction. He had my name and address. I never gave him my address, just my name.

Edit: I ran Malwarebytes and AVG and they didn't find anything.

 

that just means the thief had your name, address, and card #. since your card was canceled you should be fine now.

 

Between MalwareBytes and HijackThis, I've made a lot of money working on people's computers. There's nothing that one program misses that the other won't pick up.

 

Your identity was stolen. You should sign up for one of those credit card monitoring services for at least the next year. You never know what other info the thief has about you.