boo for sears!

 

That's the e-mail I received first, followed a couple of hours later by the cancellation notice.

I called Sears today. The first two tries ended in the call disconnecting on their end. On the third try I got an agent who genuinely tried to help me. She attempted to re-order both wrenches with a price override. The orders were kicked back for "out of stock" even though Sears.com listed them as "in stock." She promised that I would receive an e-mail when they are in stock permitting me to order at the sale price.

I tried my local retail store and could not get anyone in the tool department to even pick up the phone. In fact, the call automatically disconnects after the eighth ring.

I will give them a week and then try again.

Thanks for the feedback.

 

you could probably try some of your local tire shops and see if they would let you use theirs

I know Discount Tire Co./America's Tire has a calibration tool mounted in their shops, provided you know how to make the adjustment on yours.......never hurts to ask(and possibly tip a tech)

 

Good news.
"Thank you for shopping with sears.com. Your order #xxxxxxxx containing the item(s) listed below is now ready for pick-up. "

 

Hmm, I never worried too much about calibration on my cheap Husky-brand models as long as I store them "relaxed" (wound down to minimum torque setting).

If I was going to spend $200+ today I'd buy one of the recent-design electronic torque wrenches. Their force sensor technology is similar to digital tire pressure gauges -- almost immune to drop damage, low drift, and more accurate for the price.

 

Harbor Freight torque wrenches are adequate for all but the most exacting needs... are on sale till Xmas for$14.99.

 

Sears is known for canceling orders, especially on price mistakes.

 

Well, with this kind of customer service it's no wonder they're sucking eggs. Click below.

Sears Profit PLUNGES 99 Percent

 

get the Harbor Freight torque wrench, maybe get two. to be used on lug nuts etc.

otherwise accept no substitute: get a used/ stolen snap-on digital wrench off ebay.

sears is kinda in the middle

 

i had a friend pick one up for me for $40 at sears.