My problem is, i think I'm right, but can't prove it, I don't think. And they're claiming they don't have record to show exactly what I was billed for.

 

Then by law you win. I can write up an invoice and turn it over to a collection agency right now if I can't prove it then I lose.

 

Sprint did the same thing to me! I cancelled my service because my phone broke and I was tired of Sprint's runaround (I bought the phone at a Radio Shack but they couldn't exhange it under warranty. Only a Sprint store could exchange and it would take 6 weeks and there wasn't a store in my town.) So they ended up charging me for 4 months worth of service I didn't use. I couldn't prove I cancelled the service, so I was screwed. I ended up paying a collection agency a settlement for about 1/2 of what I owed Sprint (around $300).


Sprint sucks dong!

 

I couldnt care less what the rest of america does. If I get a call from a company I did business with in the past, saying they are still owed money, the amount is trivial, and I have a great deal to lose by disputing it, the check goes out the same day.

Then again, I suppose I may have shot from the hip. In my line of work, I have become slightly gunshy about these situations after seeing clients dragged deep into the muck over a 65 dollar bill that they felt was unjustly charged. Similarly, in my own personal case, I cannot afford to have a trivial ding tie up my credit scores for a few months (which is what it would take to straighten this out, between clearing things up with sprint, having them notify the credit agencies, the inevitable red-tape screwups, and the delays between reporting cycles) while trying to uphold the principle of the matter.

If youre well set at whatever youre doing, and are not planning any major credit related purchases for a while, then by all means hash it out with them. If youre in the market for a house, this could be serious trouble for you. Act accordingly.

My 2 cents.

By the way, anything you do from here on out regarding this matter, document document, document. Keep track of who you speak to, get written confirmations of verbal assurances wherever possible, and insist that this never make it to your credit report, otherwise you will sue/go postal/never pay them/etc .......make it very clear that you are perfectly willing to sort the matter out, as long as this basic requirement is strictly adhered to. Collection agencies spend most of their life dealing with evasive deadbeats.......thats how it got to collection in the first place. Play it smart, and they will be happy to sort things out with a minimum of fuss.

G'luck.

 

pssst - Paskisho, what's your address? I have a $50 bill I need to send you.

 

Its on the notice of suit I just mailed you.

 

You are correct sir, sprint does suck DONG! I had to deal with wrong charges all the damn time, I tried sprint one, the screwed me royal. Later on I gave them another shot and again they jacked me. I hate sprint and everything they stand for!

 

First of all, if he really does owe Sprint $87, and the delinquent account has already been sold to a collection agency, then this is ALREADY on a blemish on his credit record from Sprint as a no-pay and/or sent to collection. Paying the collection agency will do nothing to remove that blemish from his credit history.

dcak: The first thing you should do is get a recent copy of your credit report from all 3 reporting agencies. And see if Sprint has put something on there about non-payment. If they have, follow up with Sprint to have them confirm what the charges are for. If they cannot offer you an invoice that explains them, you should send a letter to Sprint stating that you dispute the blemishes that they added to your credit record and ask them to retract them. Then you also need to send a letter to each of the 3 credit reporting agencies stating that you dispute the Sprint record and why.

Andrew

 

I am/was under the impression he already established that the report had not hit his credit.

And yes, you bring up a valid point I forgot to mention. Dont assume just because it isnt there now, that youve escaped it. Sometimes these things can take a while, due to reporting cycles, etc.

 

I have read that Sprint owns their collection agency.