I have err... a friend with Windows XP Home on a laptop, with Photoshop 6 and Illustrator 9 with the latest updates to Windows and the Adobe products. Photoshop and Illustrator keep crashing every so often when you're working for a while (and of course don't have the time to save), then all of a sudden the screen goes black and the computer reboots.

Has anyone had success with XP Home and Photoshop and Illustrator installed?

 

vid card? vid driver? memory in system? swap disk specified for photoshop?

 

Im running WinXP Corp version, release 1600 i think, not sure. Photoshop, Illustrator, and 30+ other programs. Ive only crashed 1 time in the last 2 maybe 3 months. Im also on a dual proc p3 800 with 512 SDRAM

 

[QUOTE]Originally posted by Schatten
[B]vid card?

 

I'm running xp prof on a laptop and desktop both with photoshop 6. Neither have ever crashed while using photoshop.

I am fresh out of ideas however, and I'm not sure why it could be crashing. I would probably blame it on compaq.. I have never had good luck with those computers.

 

Running XP home since October on a generic, and my wife is running XP home on an HP.

I've never had a crash for any reason. I think my wife crashed hers a couple of times.

 

rstark - but the swap disk setup for photoshop, how much do you have setup?
edit - preferences. this might have something to do with it. otherwise, I would go to www.atitech.com and see if there are updated drivers, or rather "reference drivers" for that particular video chip (its not a chipset - just a chip).

 

[QUOTE]Originally posted by Schatten
[B]rstark - but the swap disk setup for photoshop, how much do you have setup?

 

Does the sucker bluescreen? There will generally be a .DLL file listed as a culprit. What is it?

Also, if you use BlackIce Defender, remove it from your system completely. Version 2.9(x) causes bluescreens.

 

yea, you should also start with MSCONFIG to t-shoot the issue. (start - run - msconfig - disable startup items as a first step)