I'm hoping someone can give me some help with my ap1 running platinum pro plug-in.....

I am having an issue with my canART multifunction gauge. I have it connected to the car via the included can cable that goes into the last #3 slot of of my can hub (with the resistor as it's the last item in the chain) and the I/O expander is in the #2 port (white CAN CABLE) and the #1 port goes to my ecu ( via black CAN cable). When powered on, the ecu won't detect the I/O box and the gauge continuously drops wifi connection nor will make a wifi connection to my phone, and additionally it only displays 'progamming mode" the entire time it's connected. Removing it and running only the can hub and the I/O box (using both black cables) the ecu detects the expander box and works as it should but if I disconnect the I/O box and use only the can gauge (also using only black cables) it still won't allow any wifi connection and only displays "programming mode" I believe the gauge is defective as all the items are new but have no other means of troubleshooting. Any help you can provide is greatly appreciated

 

I would call Chris at SOS/gaugeART. He is usually very helpful.

 

Thanks I'll try to contact him