Ricks ACC
I ordered S emblems and smoked side markers. I got clrea ones and emailed and they sent me the smoked ones right away. Then i put the clear ones and sent it back with his prepaid slip. The emblems took a little longer but got them eventually.
i was washing the car and hit the side marker and it broke one of the clip so I deceided to just get the clear since it was broken......
going to the dealer this weekend to get the CR clear 1's......
so long Ricks Signature Accessories aka www.ricks2k.com u lost my business....
going to the dealer this weekend to get the CR clear 1's......
so long Ricks Signature Accessories aka www.ricks2k.com u lost my business....
Man I have had nothing but good service from Ricks. I have the smoked ones and have no issues and I ordered my voodoo shift knob from him and love it. Why not PM him on here as well? I am pretty sure that selling these parts is not his only job. Hope you get everything worked out.
It is funny, you can't make everyone happy no matter how hard you try. In this case, the customers expectation were not met. That is our fault. we own that on two points. first a defective product and secondly failure to deliver on our commitment to reship. That is on us (me to be exact) but when i explained to the customer what happened and why, truthfully (I spent the last two week out of town on business with a very small time at home to repack and travel back out) he got pissed and wanted a refund. We were happy to issue a refund, just return what you purchased. Simple enough. He asked, we agreed, as you can read above, he did not like the idea of having to return them to us.
BobbyC, just because you sent an e-mail, does not mean it get received. The amount of spam these means that the filter software get collect non spam as well. I know I never saw you e-mail. Sorry if you felt we just ignored you. next time send more then one e-mail before you give up.
rydelow, can you PM me the e-mail reply you received? If you don't have a copy, if you could tel me what product your were asking about, and the general content of the e-mail, that would be great.
BobbyC, just because you sent an e-mail, does not mean it get received. The amount of spam these means that the filter software get collect non spam as well. I know I never saw you e-mail. Sorry if you felt we just ignored you. next time send more then one e-mail before you give up.
rydelow, can you PM me the e-mail reply you received? If you don't have a copy, if you could tel me what product your were asking about, and the general content of the e-mail, that would be great.
Yep I emailed about some floor mats and never got a reply so I never bought them... thats crappy if you are losing business because of a spam filter, I was ready to buy yours too but got OEM instead and will again when they wear out.
But yeah you have to ship back something if you want your money back, that makes 100% sense to me.
But yeah you have to ship back something if you want your money back, that makes 100% sense to me.












