Is AJ-Racing still in business?
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Joined: May 2001
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From: Los Angeles, Miami
I ordered a shift knob, among other things from AJ-R, a week ago and my T1R knob came in the wrong thread pattern. Little mistake, no biggie. I called up, spoke to Dickson and was instructed to send it back via USPS and shoot off an email to Ben. I did as Dickson asked. Ben replied and is sending me a new T1R knob to me. How many companies would send you a new replacement product without receiving the old one back yet? I only know of one... AJ-R. 
Joined: Jan 2003
Posts: 5,722
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From: MIAMI
Originally Posted by AP12001,Apr 17 2006, 05:00 PM
i was going to buy the T1R Sparrow from AJ-R.. however, due to the fact that my email was not returned, and my fone call and voice message was not returned either, I turned to R&D Motorsports (www.raanddmotorsports.com)
I spoke to Dave and gave me a killer deal on the Sparrows. He was very courteous, punctual about calling me back when needed, and was just simply professional.
Im sure AJ-R was just busy, but as far as customer service, at least an email response or call back would be appreciated. That is why I gave R&D my business and why I would recommend them to the S2K community!
(Oh, and I dont think R&D charges you the import tax since they are in the US)
I spoke to Dave and gave me a killer deal on the Sparrows. He was very courteous, punctual about calling me back when needed, and was just simply professional.
Im sure AJ-R was just busy, but as far as customer service, at least an email response or call back would be appreciated. That is why I gave R&D my business and why I would recommend them to the S2K community!
(Oh, and I dont think R&D charges you the import tax since they are in the US
)
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From: Houston
Originally Posted by AJ PwR,Apr 19 2006, 12:02 AM
Hi Guys, I am still alive 
we were on Easter long weekend holiday so no one was picking up the phone and replying emails. We got back to work today and we are trying to catch up the work we missed.
moike, our staff Ernest has been calling you like 5 times today and you didn't pick up the phone we will try again tomorrow.
we were on Easter long weekend holiday so no one was picking up the phone and replying emails. We got back to work today and we are trying to catch up the work we missed.moike, our staff Ernest has been calling you like 5 times today and you didn't pick up the phone
we will try again tomorrow.Thanks to A&J for helping me get it figured out. I am a very satisfied customer and couldn't be happier with the product!
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Originally Posted by AJ PwR,Apr 19 2006, 01:02 AM
Hi Guys, I am still alive we were on Easter long weekend holiday so no one was picking up the phone and replying emails. We got back to work today and we are trying to catch up the work we missed.
moike, our staff Ernest has been calling you like 5 times today and you didn't pick up the phone we will try again tomorrow.
Sorry about that and I will ask Dickson about this when he gets back from his vacation. I am sure Dave @ R&D wil give you the equilvilent or better service
we were on Easter long weekend holiday so no one was picking up the phone and replying emails. We got back to work today and we are trying to catch up the work we missed.moike, our staff Ernest has been calling you like 5 times today and you didn't pick up the phone
we will try again tomorrow.Sorry about that and I will ask Dickson about this when he gets back from his vacation. I am sure Dave @ R&D wil give you the equilvilent or better service
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