Costco damaged the paint.
I always have good service from costco. I always get my tires done there. Once my grandmother destroyed two tires of her car which was obvious to them and they said that it shouldn't be covered under warranty, but they will do so anyways.
Once you leave the parking lot it is your word over theirs. You need to understand there are people who will claim things like this even though it was their fault. Buy a dash cam or something which would record a scrapping or a thump when the service person was driving your car.
I really don't think Costco will leave me in the cold here as it will be far too detrimental for the company to jeopardize their brand for a minor claim like this. My first step is BBB if they don't respond back within a few days as they promised.
There is a reason why I pay a yearly membership to use their service. I just hope they don't take too long before they get their act together and repair the damage.
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s2uk
UK & Ireland S2000 Community
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Jun 25, 2005 11:27 AM








