Goodwill Advice?
OK so I just bought my S2000 (a 2000 model year) on Monday. It's got the TSB 00-054 clutch buzz problem. I have spent the week checking out the forums and trying to find a good course of action. From what I can tell, my best bet is to ask for a "goodwill consideration" solution to this problem.
Here's the thing: this car only have 9,000 miles on it, but it's out of the 3-year warranty period that I read about. I'm 23, and obviously haven't beat on this vehicle because I've only had it for a week. My question is this: how should I go about asking for a goodwill consideration? i.e. How can I go about getting in contact with the right Honda rep? Besides mentioning the TSB, what else would make a good case for helping me out? And, has there been much luck getting this clutch plate fixed out of warranty by anyone?
Sorry if I have stepped on the toes of other posts with these questions, but I just haven't been able to find the info I'd like by searching the forums all week.
Here's the thing: this car only have 9,000 miles on it, but it's out of the 3-year warranty period that I read about. I'm 23, and obviously haven't beat on this vehicle because I've only had it for a week. My question is this: how should I go about asking for a goodwill consideration? i.e. How can I go about getting in contact with the right Honda rep? Besides mentioning the TSB, what else would make a good case for helping me out? And, has there been much luck getting this clutch plate fixed out of warranty by anyone?
Sorry if I have stepped on the toes of other posts with these questions, but I just haven't been able to find the info I'd like by searching the forums all week.
Originally posted by ELAhrens
I don't think TSB's are limited by warranty.
Erik
I don't think TSB's are limited by warranty.
Erik
Honda will deny performing TSBs whether you are IN or OUT of warranty!
Your best bet is to use a dealer that is proven in your area to be a good S2K resource. Check your local forum, and ask where they go. If you are close enough to HardTopGuy, it can be wirth the effort. Not sure of your logistics though.
Best of luck,
Hockey
Also, go in to the dealer well prepared. Print out some of our threads regarding the clutch buzz, so they can't claim that they have never heard of it.
In addition, have the car in emaculate condition. They will be much more inclined to take care of you if they see that you also take good care of the car. Finally, don't show up in jeans and a tee shirt. Dress like a professional, and they just may treat you that way.
This may seem minor, but I have personally witnessed it work.
In addition, have the car in emaculate condition. They will be much more inclined to take care of you if they see that you also take good care of the car. Finally, don't show up in jeans and a tee shirt. Dress like a professional, and they just may treat you that way.
This may seem minor, but I have personally witnessed it work.
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i got mine fixing rightnow as a good will consideration
http://forums.s2ki.com/forums/showthread.p...threadid=214490
http://forums.s2ki.com/forums/showthread.p...threadid=214490




