My prayers are with your family, Jeff.

 

I was the third post on this thread. FYI - Jeff called me, and despite a backorder of the part, he had it shipped from Honda to my door. Never had a problem.

Jeff- one day at a time

 

I was about to bug you by phone since I e-mailed you asking about a splash shield and hadn't heard back, but no worries, I'm not in any hurry... you've got more important things going on. I lost my dad to liver cancer; it's no joke. My prayer's are with you and I hope your mother-in-law can quickly achieve full recovery!

 

Jeff runs a reputable business and works hard to satisfy his customers. I've had nothing but good results.

 

I wouldn't worry, Jeff aways comes through and is one of S2KI's top vendor's. Im sure he'll get back to you with an update soon.

 

I sent in my paypal a little while ago but I haven't seen any response. I am not complaining. No hurry

 

Just to update, my order arrived today. Couldn't be happier!

HTG, I'm a new s2k owner, but you've already got me, thanks.

 

Like i said he is a great vendor and trustworthy guy

 

I'm in shock after reading this post. Jeff, my prayers are definitely with you. I'm pretty sure your MIL is more than happy to be around family 24hrs a day. I pray for a speedy recovery.

 

I'd like to wish Jeff and his family the best of luck with dealing with your current situation.


I wanted to post to let everyone know about my experiences with HTG, although this may not the best time.


The status as shown in Google Checkout:

# Apr 8 Full shipment - Hardtopguy.com has shipped your order.

# Apr 1 Seller contacted - You sent Hardtopguy.com an email with the subject: What is the status of my order?
Message: "Hi, I was just wondering when the sway bar will get shipped out. Thanks, Ron"

# Mar 27 USD114.27 charge - Your credit card (VISA xxx-xxxx) was charged for USD114.27. "GOOGLE *HardtopGuy.com" will appear on your credit card statement.

# Mar 27 Order received - Hardtopguy.com received your order.

# Mar 27 Order placed - Your order was placed with Hardtopguy.com. A confirmation email was sent to you by Google.

I ordered the sway bar on Mar the 27th and paid for the order promptly and I just received the order today. I'm not here to complain about how it took over a month to get the sway bar because I realize the current situation over at HTG. However, I sent HTG a message through Google Checkout on April 1st to check on my order and received no reply. I then proceeded to call on April the 7th and was told the sway bar would be shipped out ASAP. Next day, the status of my order changed to "Shipped". Wondering where my package might be since I had no tracking number with the update, I finally called HTG to ask about my order on April 28th. I was told he'd email be back with the order information. Later that day, since I didn't get a reply, I tried calling again. I was then told that the shipment would be there soon but he didn't send me the tracking number because his email was down.

Finally, the package arrived and I decided to try the tracking number on the box. In reality, it was shipped out on April 25th according to Fedex.

I realize the situation is very hectic over at HTG, but I do no appreciate being lied to. Given the circumstances, I would have been perfectly fine with the wait as long as I was kept up to date with the order and been dealt with honestly.