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Modifry's great customer service

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Old Apr 20, 2008 | 04:28 PM
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Default Modifry's great customer service

Last week I broke the IR LED off of my DCI when I was moving the LED around. It was impossible to solder together because the LED broke clean off leaving no stub. I searched for days looking for a LED as small as the original one on the DCI, I finally asked Bob aka Modifry where he gets em. Imstead he is now sending me a replacement LED at NO charge!

BTW, the speed volume control is awesome. I don't know how I got by w/o it.
Awesome Great guy, thanks Bob.
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Old Apr 20, 2008 | 04:33 PM
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While everything ive ordered from them have come VERY promptly, I recently ordered a wired DCI.....and after ripping my chit apart it looks like I'll need the IR DCI. (was a bad case of ordering parts before you know what you need). So I've been trying to contact him to ask him if i could just cut off the plug and put an IR sensor on it, or if the whole unit is different and if i could exchange it. None of my emails have been answered, not sure if im using the right one. Bob, if you are out there pm me!
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Old Apr 20, 2008 | 05:29 PM
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It takes him a few days, give it some time and he'll get back to you soon. 3-4 is the response time I usually get. I'm sure he'll be able to help you out.
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