S2000 Talk Discussions related to the S2000, its ownership and enthusiasm for it.

s2k stealership problems

Thread Tools
 
Old Aug 9, 2005 | 01:51 PM
  #41  
TallyS2K's Avatar
Registered User
 
Joined: May 2005
Posts: 283
Likes: 0
Default

Ok so here is my question. Do the people with a certified car have the same concerns that the people with HondaCare do? If my car is Certified and I put an intake on it can they cancel the whole "warranty" like they can cancel the HondaCare extended contract?

I have a certified car and also have the HondaCare extended contract to cover things not covered on certified cars such as electronics, etc. What should my modding concerns be?
Reply
Old Aug 9, 2005 | 03:07 PM
  #42  
Wisconsin S2k's Avatar
Registered User
 
Joined: Sep 2001
Posts: 9,792
Likes: 5
From: Milwaukee Area
Default

no. a certified used warranty is NOT the hondacare extended service contract.

a certified used warranty extension is still subject to the laws of the MM-warranty act.


if you have a hondacare warranty/extended service contract, IMO it's useless. if you have one SINGLE mod, even a different aftermarket rearview mirror, or stereo, or even a different shift knob, they can, and most likely WILL, void any and all warranty claims.

and even if your car is stock through and through, they could easily claim suspeceted abuse. and there is nothing you can do.


one such example. a member of this forum had his transmission go (2nd gear countershaft went I think). he had hondacare warranty. the hondacare rep came to look at the car. saw from 50 feet away that he had a carbon fiber hood, and denied his warranty claim. he didn't even get within 50 feet of the car, nor even look at the parts or anything that the service people had to say. he saw the CF hood, and poof - denied.
Reply
Old Aug 9, 2005 | 03:33 PM
  #43  
TallyS2K's Avatar
Registered User
 
Joined: May 2005
Posts: 283
Likes: 0
Default

Originally Posted by Wisconsin S2k,Aug 9 2005, 03:07 PM
no. a certified used warranty is NOT the hondacare extended service contract.

a certified used warranty extension is still subject to the laws of the MM-warranty act.
Thanks wisconsin this is the exact information I was looking for. That really puts alot of my modding concerns to rest.
Reply
Old Aug 9, 2005 | 04:16 PM
  #44  
Harpoon's Avatar
20 Year Member
 
Joined: Mar 2005
Posts: 2,402
Likes: 7
From: Oregon
Default

Originally Posted by Wisconsin S2k,Aug 9 2005, 03:07 PM
no. a certified used warranty is NOT the hondacare extended service contract.

a certified used warranty extension is still subject to the laws of the MM-warranty act.


if you have a hondacare warranty/extended service contract, IMO it's useless. if you have one SINGLE mod, even a different aftermarket rearview mirror, or stereo, or even a different shift knob, they can, and most likely WILL, void any and all warranty claims.

and even if your car is stock through and through, they could easily claim suspeceted abuse. and there is nothing you can do.


one such example. a member of this forum had his transmission go (2nd gear countershaft went I think). he had hondacare warranty. the hondacare rep came to look at the car. saw from 50 feet away that he had a carbon fiber hood, and denied his warranty claim. he didn't even get within 50 feet of the car, nor even look at the parts or anything that the service people had to say. he saw the CF hood, and poof - denied.
You'd think the dealerships don't ever want to sell another car with such action. What the hell are they thinking? Most of these guys had at least one capitalistic bone in their body at one time or they wouldn't have even started the business.

Maybe they're just so removed from the day to day running of the business that they don't know what's going on.

I worked for a guy when I was in college who had started in the car business. He owned a Ford/Lincoln/Merc dealership in the South. He sold it and was doing other things, but his friends used to tell stories about how he'd do every job in the dealership for one day each month! He'd even repo cars during the local college's football games because he knew everyone was at the game!

Amazing that these guys have so much invested and don't even have a clue. Other businesses have "secret shoppers" who are hired to come in and go through the buying/service experience and then report to the owners all the gory details. I own a business and I would fxxxing kill someone who worked for me who treated my customers this way.
Reply
Old Aug 9, 2005 | 04:22 PM
  #45  
OCMusicJunkie's Avatar
Registered User
 
Joined: May 2005
Posts: 2,552
Likes: 1
From: Orange County
Default

Originally Posted by trunger,Aug 9 2005, 09:36 AM
whatever guys..
having a intake that brings more air into your engine.. means bringing in more other objects.would cause it to void your warranty. even though there is nice dealerships that wont mind. i would have to say this guy was doing his job.. and for the clips breaking how much are those?.


i have talked to honda about what mods i can have and cant have.
and they told me definately not a aftermarket intake.
i was allowed to have suspension, exhaust and that was pretty much it.
...

extended warrnaty is good sometimes.. just cause there could be problems later on.. its just that they are more anal about it usually.. after the regular warranty has been done.

i know when i have 20,000kms on my car. i am going to get everythign checked up and that can be warranteed. even my seats headlights and taillights.. and have a nice engine check up uopn
You do realize there is a filter on the intake, right? It's not going to let you suck pebbles into the engine.

You talked to Honda about what you are "allowed"?! It's YOUR car. You can strap a jet engine onto the car and it doesn't just "void" the warranty. They need to prove how a specific mod caused the specific failure they are refusing to honor the claim for.

If you are asking your dealer for permission before modding, you are just being tooled.
Reply
Old Aug 9, 2005 | 04:24 PM
  #46  
OCMusicJunkie's Avatar
Registered User
 
Joined: May 2005
Posts: 2,552
Likes: 1
From: Orange County
Default

Originally Posted by steve c,Aug 9 2005, 08:01 AM
Mitsubishi taking pictures of EVO owners at track events and sending them letters voiding their warranties comes to mind ...
Taking pictures, and checking event standings online against owner lists.

I would never own a Mitsubishi t-shirt after the BS they've pulled on the owners.

Some Honda dealers may blow, but at least it isn't Honda corporate trying to screw you over.
Reply
Old Aug 10, 2005 | 06:40 AM
  #47  
achtung6's Avatar
Registered User
 
Joined: Jul 2005
Posts: 207
Likes: 0
Default

This is all good input guys. I will have to check the fine print to see if I should just get my money back.

It was, after all, some $1,500 for the extended "warranty" for 100,000mi.

I would hate for them to just deny a tranny problem after my factory warranty is done just because I installed an aftermarket stereo or something retarded like that.

I got this warranty because I feel I'll be keeping this car well beyond the 36k miles the factory covers repairs.
Reply
Old Aug 10, 2005 | 08:45 AM
  #48  
Anrosphynx's Avatar
 
Joined: Mar 2004
Posts: 1,582
Likes: 0
From: Orange County, California
Default

Originally Posted by KWgpws2k,Aug 8 2005, 04:34 PM
heres the story people....... i installed a aem v2 and invidia catback exahaust last week on my new 05 gpw that ive had for just about a month now. When installing the intake, i removed the front bumper and mananged to break off the bracket that hooks the bumper under either of the headlights. (i broke the passenger side one).....anyways i go to Hoehn Honda, Carlsbad CA, where the car was purchased to inquire about the small plastic bracket that i broke. Without it there is a small gap in between the headlight and bumper that i just cant stand. The service manage says,"why did you took the front bumper off, was it to install a cold air intake?" ........i confirm his accusations. Then he says "how many miles does this car have".....2270......"what year?".....05..... "well i regret to inform you that you have now voided the warranty on this car. The warranty that covers the drivetrain, has been completly voided."


To my knowledge, to void the warranty, the part that I installed has to be proven to be the cause of a problem with my car, correct? they cant just void the warranty JUST because its on there right?

my question is what to do, return the thing to stock and enjoy it? sell this thing and get something that the stealership wont freak about a damn cai and catback? or do i just mod away and give them the finger???? any insight would be great guys, i dont know what to do.
Who did you talk to at Hoehn? They are usually pretty good about those sort of things. They are actually probably the best Honda dealership service wise in SD. Let me know.
Reply
Old Aug 10, 2005 | 09:16 AM
  #49  
lukemc01's Avatar
Registered User
 
Joined: Jun 2004
Posts: 421
Likes: 0
From: Bay Area, CA
Default

Originally Posted by OCMusicJunkie,Aug 9 2005, 04:24 PM
Taking pictures, and checking event standings online against owner lists.

I would never own a Mitsubishi t-shirt after the BS they've pulled on the owners.

Some Honda dealers may blow, but at least it isn't Honda corporate trying to screw you over.
REALLY? read this...

https://www.s2ki.com/forums/index.php?showtopic=312043
Reply
Old Aug 10, 2005 | 09:41 AM
  #50  
cthree's Avatar
Administrator
20 Year Member
 
Joined: Oct 2000
Posts: 20,274
Likes: 4
From: Toronto, Canada
Default

Oh brother...

All San Diego area Honda dealers suck, period. Hell, the whole automotive industry, next to perhaps only cell phones, sucks. There are notable exceptions but few. Visit the SoCal and San Diego forums for specific regional advice.
Reply



All times are GMT -8. The time now is 11:32 PM.