StonGard's response to the message board
Insider information and good sources tell me that this will be over shortly. I'm not going to say anything more than that. But it would be nice if we could reserve any more harsh criticism and judgments until that time comes. I have been somewhat critical of SG's CEO in the way that he is handling this and I stand by that. But let's give them the benefit of the doubt and let the situation shake out now...
I still don't think enough evidence has been presented by either "side" here and therefore, at least for me, I'm not going to point fingers as all the facts just are not in.
Let's just sit back and take a deep collective breath and watch...
My 2704 inflation adjusted Greek Drachmas...
I still don't think enough evidence has been presented by either "side" here and therefore, at least for me, I'm not going to point fingers as all the facts just are not in.
Let's just sit back and take a deep collective breath and watch...
My 2704 inflation adjusted Greek Drachmas...
[QUOTE]Originally posted by Sunchild
[B][QUOTE]Originally posted by babylou
[b]First you say that the elasticity of the Stongard won't impede the flex in the lamp plastic, but then you say that stretched Stongard will compress the lamp plastic.
[B][QUOTE]Originally posted by babylou
[b]First you say that the elasticity of the Stongard won't impede the flex in the lamp plastic, but then you say that stretched Stongard will compress the lamp plastic.
[QUOTE]Originally posted by babylou
Cool. Now wouldn't the removal of the compression after an extended period be a potential culprit of the crazing? Am I still missing the point?
It's as simple as this; Materials do not crack when in compression. They only crack when in tension. Methods are used in industry to actually preload pieces in compression to eliminate cracks. Shot peening accomplishes this to a small extent.
Yikes.... what a PR mess. l really hope this whole thing get sorted out soon.
When I saw this post I remebered some people on the Audi TT forum having what they called "crystalization of the Xenon headlamp lenses" It seems to affect quite a few of the TT's sometimes its one lense sometimes it's both.
If anyone is interested you can search the audiworld.com forums and find a ton of posts about it. Search for headlights and crystal. Audi has been replacing these under warranty, sometimes the replacement cracks too.
Here are a couple posts....
http://forums.audiworld.com/tt/msgs/67377.phtml
http://forums.audiworld.com/tt/msgs/78420.phtml
http://forums.audiworld.com/tt/msgs/67377.phtml
My TT hasn't had the problem and neither has my s2000. Hope this info helps....
When I saw this post I remebered some people on the Audi TT forum having what they called "crystalization of the Xenon headlamp lenses" It seems to affect quite a few of the TT's sometimes its one lense sometimes it's both.
If anyone is interested you can search the audiworld.com forums and find a ton of posts about it. Search for headlights and crystal. Audi has been replacing these under warranty, sometimes the replacement cracks too.
Here are a couple posts....
http://forums.audiworld.com/tt/msgs/67377.phtml
http://forums.audiworld.com/tt/msgs/78420.phtml
http://forums.audiworld.com/tt/msgs/67377.phtml
My TT hasn't had the problem and neither has my s2000. Hope this info helps....
Question!
Is the StonGard material for the left and right headlights cut from the same roll of film? Some cookie cutter coming down side by side to get a left and a right piece? Or left side cut then right side cut right after each other?
If so, why wouldn't one consider that there was a defect in that one particular 6"-12" piece? No quality control/assurance program can guarantee 0% defects!
Sure beats the idea that Honda's or their vendor's manufacturing processes would produce covers from different molds using probably different batches of plastic/resin would make two defective lenses, and those lenses end up on the same car.
Is the StonGard material for the left and right headlights cut from the same roll of film? Some cookie cutter coming down side by side to get a left and a right piece? Or left side cut then right side cut right after each other?
If so, why wouldn't one consider that there was a defect in that one particular 6"-12" piece? No quality control/assurance program can guarantee 0% defects!
Sure beats the idea that Honda's or their vendor's manufacturing processes would produce covers from different molds using probably different batches of plastic/resin would make two defective lenses, and those lenses end up on the same car.
Originally posted by FlyingPig
Hey, maybe this joker isn't the CEO and founder of StoneGard? It might just be a competitor messing around?
Why else would the owner of a company that charges a PREMIUM for expensive plastic film be so rude and disrespectful to a customer and take the entire stook community for fools?
Hey, maybe this joker isn't the CEO and founder of StoneGard? It might just be a competitor messing around?
Why else would the owner of a company that charges a PREMIUM for expensive plastic film be so rude and disrespectful to a customer and take the entire stook community for fools?
Man, I've been watching this post for some time and I think one comment is in order:
This stuff might be good for overlaying glass or paint but it's completely useless for its intended purpose over plastic. Those that saved your money, this problem did you a favor!
This stuff might be good for overlaying glass or paint but it's completely useless for its intended purpose over plastic. Those that saved your money, this problem did you a favor!
Originally posted by jackgarlic
Please quote a reliable source. Has anyone here seen this happen anywhere else? In particular I'm refering to lights cracking for no apparent reasons.
Attack the customer, that's the way to go. I was considering using StonGard for the hood but not the lights initially. Now I'm not even sure if I want to do that.
Originally posted by stongard
The first time we saw this happen to a head light we did extensive research to find out why. What we discovered is that this is something that happens to plastic lenses from time to time, regardless of whether or not there was anything applied to the lens. We have seen it with our product on and we have seen it without. We don't know why this happens but StonGard is not the common denominator. The dealers we have talked to can't tell us why but say they see it from time to time. When we looked into the problem with Audi, we were told that Audi's acceptable failure rate was 1 in 500. That means a lot of lights will fail and some will happen to have StonGard on them. Does that mean that StonGard was the cause of the failure?
The first time we saw this happen to a head light we did extensive research to find out why. What we discovered is that this is something that happens to plastic lenses from time to time, regardless of whether or not there was anything applied to the lens. We have seen it with our product on and we have seen it without. We don't know why this happens but StonGard is not the common denominator. The dealers we have talked to can't tell us why but say they see it from time to time. When we looked into the problem with Audi, we were told that Audi's acceptable failure rate was 1 in 500. That means a lot of lights will fail and some will happen to have StonGard on them. Does that mean that StonGard was the cause of the failure?
Originally posted by stongard
I am surprised that a doctor would come to this assumption after zero testing by himself.
I am surprised that a doctor would come to this assumption after zero testing by himself.
I agree with Tim from Stongard. Alot of slanderous responses and statements have been thrown around by many professionals ie,lawyers, doctors, accountants etc. Considering this I would have thought quite a bit more discreation would have been used. I apologize, but I don't place the value of an automobile/product over the value of an individual. There have been alot of anger filled, hateful things spoken without alot of factual support. Especially since the problem was remedied by Honda.
Stongard wasn't at fault. That's plain to see! Seems like the whole thing got blown out of proportion. I think some of us owe an apology to a reputable company. In retrospect, damage has been done that was unnecessary! If some of you placed yourself in Stongard's shoes I think that your response would have been much harsher. Especially, after reading the many negative unvalidated responses.
I for one will continue to use the product, as it is a viable one. Also, considering that there are few products available for our S2000's.
[Edited by Jeff on 05-22-2001 at 10:19 AM]




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