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Team Spugen

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Old Sep 20, 2005 | 10:09 PM
  #1  
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I ordered something from them over a week ago with the understanding that I would find out details abou the shipping when I ordered, but I have not recieved any word about what the shipping cost was gonna be(only an estimate) or when I should be expecting to get the item! Ive written with 3 or 4 times about it, and they only answered my question about the shipping cost of another item I was thinking about getting, when clearly I really wanted to know about the item I already ordered.

I hate complaining but Im trying to schedule time at the body/paint shop so that I can get everything done at once(since its what I drive everyday).

Anybody know the deal with them being so complicated and clearly just not answering my questions. You would think they would be more helpful since I was showing interest in buying something else.
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Old Sep 20, 2005 | 10:14 PM
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I wonder as well...I emailed them a couple days ago asking about a special order possibility, and pricing...I've gotten nothing back from them. If they want my business they are going to need to reply
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Old Sep 20, 2005 | 10:19 PM
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that happened to me too. call them up (626) 625-9711
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Old Sep 20, 2005 | 10:25 PM
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I was asking about a couple of different things, which could have been money in their pockets, but if they dont want it....

I know responding to someone is tough, but come on!
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Old Sep 20, 2005 | 10:28 PM
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half their site doesnt work so perhaps their email thing doesnt either. just call them tomorrow duuuudes
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Old Sep 20, 2005 | 10:38 PM
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Did you pm AHHVTEC? He's always busy, but usually answers pretty quickly. Spugen always comes through. They're the only ones that ever work on my car.
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Old Sep 20, 2005 | 10:50 PM
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^^^ I agree did you pm AHHVTEC as Duc is quick to get back to me with pm regarding my order and what not the very same day.......
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Old Sep 20, 2005 | 11:06 PM
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Ive been doing everything through the site and emailing PARKTELECOM like it said to do on the site and on the order confirmation, but I'll definately give him a try.
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Old Sep 20, 2005 | 11:08 PM
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The guy I was talking to was named Greg.
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Old Sep 21, 2005 | 01:02 AM
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whatever happened to Spugen? They were a big fad for awhile
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