Proper Tech Support
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Joined: Oct 2001
Posts: 8,211
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From: Euclid, OH
Proper Tech Support
Matt's thread gave me the idea to post this. I subscribe to a column called Joel On software, and today's article is on just that subject. This guy knows how to do Customer Service:
http://www.joelonsoftware.com/articl...erservice.html
JonasM
http://www.joelonsoftware.com/articl...erservice.html
JonasM
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