Cable and the fight

enjoy fltsfshr

 

Cannot believe I watched this entire thing, however, I believe I have spoken with all of those folks several times when trying to get help from the friendly folks at Dell.

 

Last Thrusday and Friday I SPENT four and a half hours on line with McAfee's tech support over what I viewed as a simple issue.

My subscribtion to my virus DAT files had expired by one day while I was away for the weekend. They had me totally uninstall the entire McAfee Security Suite and then run two utilities, then manually delete folders and registry files.

On my fifth attemp I finally got connected to someone that knew what he was doing and corrected my problem (from their end) in minutes.

As I provide techical support for a very niche (classified Type 1) product. It gave me an whole new sense of satisfaction about why my customers are so happy when I can get them up and running inside of ten minutes. Especially when the issue is not with my product but the configuration of the Type 1 DCE that it attaches too.

P.S. I do not expect that means anything to most of you. There are a few of you out there that will understand.

 

I just did the same, it was rather entertaining!