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Earthlink email issues

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Old Jan 26, 2003 | 11:26 AM
  #1  
cthree's Avatar
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Default Earthlink email issues

If you have an Earthlink email address then you will be unable to access any of the email features of this site nor will you be able to register or receive order confirmations or any email from us.

Earthlink says we are spammers or potential spammers and thus they bounce all mail from our mail server:

<nameremoved@mindspring.com>:
Connected to 207.69.200.56 but sender was rejected.
Remote host said: 550 Dynamic IPs/open relays blocked. Write <openrelay@abuse.earthlink.net>.

We are not an open relay nor are our IPs dynamic (if they were you wouldn't be reading this now). I have sent multiple emails to that openrelay account (from a hotmail account of course) with no response.

If you want to use the full set of feature here please register with a different email account other than @earthlink.com. Thanks.
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Old Jan 26, 2003 | 11:55 AM
  #2  
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Erik, I think you need to set a reverse lookup for your IPs. If you're running your own DNS server, you need to add a 122.242.128.in-addr.arpa entry in your zone file. If not, bitch to your ISP.

A nslookup on your IP address doesn't return a hostname. That's probably why they think you're a dynamic IP...

***********

% nslookup www.s2ki.com
Server: localhost
Address: 127.0.0.1

Non-authoritative answer:
Name: www.s2ki.com
Address: 128.242.122.77


% nslookup 128.242.122.77
Server: localhost
Address: 127.0.0.1

*** localhost can't find 128.242.122.77: Non-existent host/domain


*************

Now for another domain, for instance www.yahoo.com:

% nslookup www.yahoo.com
Server: localhost
Address: 127.0.0.1

Non-authoritative answer:
Name: www.yahoo.akadns.net
Addresses: 64.58.76.179, 64.58.76.176, 64.58.76.224, 64.58.76.231
64.58.76.177, 64.58.76.178, 64.58.76.225, 64.58.76.227, 64.58.76.228
64.58.76.222, 64.58.76.226
Aliases: www.yahoo.com


% nslookup 64.58.76.179
Server: localhost
Address: 127.0.0.1

Name: www10.dcx.yahoo.com
Address: 64.58.76.179
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Old Jan 26, 2003 | 04:04 PM
  #3  
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.77 is the virtual IP of the load balancer, the ip the mail server see is different.

But yes, part of the problem is reverse dns.
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Old Jan 30, 2003 | 02:23 PM
  #4  
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Earthlink banned email from our ISP because some of their customers are spamming. Krazik contacted Earthlink about it and they have unblocked email from the S2KI servers. Mail should be flowing again to Earthlink.
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