Membership subscription cancelled
Thread Starter
Joined: Mar 2009
Posts: 545
Likes: 4
From: Monroe, NY (UPSTATE)
Membership subscription cancelled
Has the premium membership been discontinued? I just got an email saying my membership subscription has been cancelled but my membership is still good until July. Did Internet Brands change things up on me?
Administrator
Joined: Jun 2004
Posts: 11,315
Likes: 247
From: Tulsa, Oklahoma USA
Can you post the entire text of the email? I'm sort of out of the loop but am wondering if they decided to get rid of auto-renew and maybe that email was just a notification stating such.
Registered User
Joined: Feb 2008
Posts: 359
Likes: 9
I experienced the same thing and now I can't access certain stickied threads because it asks for authentication even though i typed in my credentials numerous times. Is this because of the impending forum upgrade?
Administrator
Joined: Jun 2004
Posts: 11,315
Likes: 247
From: Tulsa, Oklahoma USA
The authentication thing has to do with the upgrade and is temporary/intermittent. Just hit Cancel and/or try it again later. I don't think it has anything to do with your membership status.
Thread Starter
Joined: Mar 2009
Posts: 545
Likes: 4
From: Monroe, NY (UPSTATE)
Internet Brands, Inc canceled your automatic payments
Hello Joel Pratt,
Internet Brands, Inc canceled your automatic payments. This means we'll no longer automatically draw money from your account to pay the merchant. If you have any questions, you may ask Internet Brands, Inc about this cancellation.
Here's the information:
Billed to: TD Banknorth
By: Internet Brands, Inc
For: Membership
About the automatic payment Internet Brands, Inc canceled:
Amount to be paid each time: $20.00 USD
Billing cycle: Yearly
Payments start: Jun 2, 2012
Sincerely,
PayPal
Hello Joel Pratt,
Internet Brands, Inc canceled your automatic payments. This means we'll no longer automatically draw money from your account to pay the merchant. If you have any questions, you may ask Internet Brands, Inc about this cancellation.
Here's the information:
Billed to: TD Banknorth
By: Internet Brands, Inc
For: Membership
About the automatic payment Internet Brands, Inc canceled:
Amount to be paid each time: $20.00 USD
Billing cycle: Yearly
Payments start: Jun 2, 2012
Sincerely,
PayPal
Administrator
Joined: Jun 2004
Posts: 11,315
Likes: 247
From: Tulsa, Oklahoma USA
Just to clarify, they didn't cancel your membership. They just won't be automatically renewing it whenever it comes time to renew, meaning you'll have to renew it manually going forward, or maybe they have something else (another payment/renewal method) in store for us with this upcoming upgrade.
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Thread Starter
Joined: Mar 2009
Posts: 545
Likes: 4
From: Monroe, NY (UPSTATE)
Just to clarify, they didn't cancel your membership. They just won't be automatically renewing it whenever it comes time to renew, meaning you'll have to renew it manually going forward, or maybe they have something else (another payment/renewal method) in store for us with this upcoming upgrade.
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