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Spring Spacer removed at 70000 miles

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Old 09-03-2004 | 11:43 AM
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Default Spring Spacer removed at 70000 miles



We've just got back from a driving holiday over in Kendal with Colin and Beccy from the board. Pics to follow on another thread later.

On the way over there I noticed that my brakes were terrible at high speed and as I'd just had the front pads changed 5000 miles ago and the rears changed 500 miles ago I thought I'd better get it checked. So I popped in to John Wilding Honda in Kendal Top dealership

Apparently my usual dealer had put new pads on completely worn discs and the ridges on the rear discs were preventing the rear pad from touching more than 1cm of disc

More worryingly, whilst they were in there, they found a spring spacer still on my near side front spring

Now I have a service history with my car that says, for each of the 9 services, suspension components were visually checked. WTF is going on with Honda? I'll be speaking to HUK on Monday about this but I'm so angry about the fact that I've been driving around in a potentially lethal car for the past 10 months. I'm also completely pissed off that the dealers have said that they've done work which hasn't been done. What about diff oil filters etc? Did they not bother with them either.

On the plus side, my car is so comfortable now

I'll keep you posted.
Old 09-03-2004 | 11:46 AM
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Old 09-03-2004 | 11:47 AM
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You should have read the tech FAQ - it tells you to watch out for this kind of thing.
Old 09-03-2004 | 11:50 AM
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But as I asked my dealer to check out a suspension clonk (that they couldn't fix) 6 months ago, I thought they might have actually checked. The clonk has been fixed now the spacer has gone
Old 09-03-2004 | 12:22 PM
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Glad to see that you found your clunk. The truth is that the dealers are at the mercy of their mechanics. Certified does not seem to mean anything to Honda or their dealers. I always get to know who is working on my cars and I specify only that person is to work on my car or I WILL NOT pay the bill. I also only use the same service writer and have them write on the work order that the car is to be serviced by ------ only. This has proved its worth many times. Just a thought for what it is worth.
Old 09-03-2004 | 12:24 PM
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Check the FAQ's in your sig dude!!



And btw, i told you that the gateshead branch are shite. Use Durham
Old 09-03-2004 | 12:25 PM
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WTF! This is unbelievable, what a bunch of totally inept tossers.
This is a 2000 car for God's sake!

Did your own dealer charge you for the clonk work?
Old 09-03-2004 | 01:07 PM
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I'd love to hear the horse shit they're going to try on to explain why they are a useless bunch of self abusers.
Old 09-03-2004 | 01:11 PM
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No charge for the clonk work - they couldn't find it

The worrying thing is that four dealers have worked on this car prior to this week.

PDI by Camden, Wigan - who then changed to Savoy Honda
Serviced by Savoy
Serviced by John Hall, Blackpool
Serviced by Two Mills (NSX approved)
Serviced by Springfield

I have a signed off sheet by every dealership that a visual inspection of the suspension parts has been performed.

Honda should be very worried about this, I'm sure a lot of people would be interested in this case.
Old 09-03-2004 | 01:13 PM
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Originally Posted by LTB,Sep 3 2004, 10:07 PM
I'd love to hear the horse shit they're going to try on to explain why they are a useless bunch of self abusers.
Springfield's reply was "It wouldn't make any difference to the damper performance"

And let's not forget that I was sent out on worn out brake discs as well.


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