Okay, I think I have a thief among my staff. Up until recently the register and transactions jived everyday. Now lately there have been some shady things happening. Basically, I want to hide a camera and be able to see what happens while I'm gone. Does anyone have any experience with this? I don't want to blow a pile of cash and have ADT come out. I have T1 at work and 2 Comcast drops at the shop.

Thanks!!!!

 

http://www.surveillance-video.com/comsys.html

 

i hate to do this but: www.x10.com
and wouldn't you WANT your staff to know they're being watched?

so sorry dude. this is one of the probs that every mom/pop cash retail store faces .. PILFERING employees..

 

strip search.

 

Might be better with getting a lipstick cam from a surveillance shop and a vcr. That way you have video taped evidance if you catch the employee.

 

darknight, did you get a cam or something yet???

 

you should link the webcam feed to s2ki, i'll watch your employees for you if they're as attractive as you say

 

There's a few ways to go about this without having to go webcam, security cam...if you want to catch the culprit.

If you want it to stop, the camera and communication to the employees is the way to go.

However if you want to catch the culprit(s) you can start assigning registers to only certain individuals (that means no one else touches them or operates them). At the end of the day/shift, the register receipt must match the money in the till. If it doesn't promise to dock it from the cashier accountable.

Also, keep records of who and what tills often fall short or draw over. If you can find a pattern, you can usually "spot" out the culprit. (If multiple people work the register, you may want to spot check the register at various times of the day...before people finish their shifts).

Look for multiple and consistent "no sales", reciept voids, and cut receipts.

Tracking and keeping records of the above two can flush out who's been working the register at what times, and when the registers typically goes low.

Initial "integrity shopping". This will help you on many ends of business. Have a friend or family that employees don't know, come in and be a customer. Have the customer buy and pay for things. Have the "customer" notice if the sale was rung up, if there was any "discounting", etc. Also have the customer note his/her shopping experience....this can help in other ways.

Once you think you've got the person/people pin-pointed, get hard evidence. Install security cameras. Use marked bills and spot check employees when you think they've stolen the marked bills (make sure you have independant witnesses!). Once you've caught the culprit red-handed, make sure you press charges. This will send a clear cut message to the rest of the staff and put in place a culture of no-nonsense honesty that will be passed onto new employees.

 

Here, just found two quick links for you:

http://crimeprevention.rutgers.edu/c..._theft/pos.htm

http://crimeprevention.rutgers.edu/crime/e...os_policies.htm

 

I was in Chicago for a few days, computerless. Grr

Ok, this is what I think is happening: One of the girls rings a customer up who pays with a credit card but tells the register no transaction has taken place. She then counts the drawer down and takes the equalvalent about of cash out so the cash and credit equal out. See, they have a nasty habit of ringing in CC transactions as cash and then just write it down as a mistake on their countdown sheet. It has gotten much better as of late but I feel that there are quite a few "no sales" on the daily slip.

I have a wireless camera that sends signal to a base unit with a composite video output. Trouble is, I'm not there all the time to switch the tapes out when they run to the end. What I was thinking would be better is if I could install a web cam to the machine that sits at the bar that way I could watch it live from my home or other job. Trouble is, I have never fussed with a web cam and I'm not sure if I could "record" it onto my machine at home to view later or if I needed it as evidence? I would think that remote viewing wouldn't be that hard, I'm just not sure how?

Thanks again for all the help!