Split front shock gators
Thread Starter
Joined: Mar 2005
Posts: 6,690
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From: Guildford
Finally got a response from Honda UK. Probably as expected. However I am definitely not paying £450 
I do understand that you feel that this fault should not have occurred in a vehicle of this age, however due to the vast amount of mechanical components that are used in the structure of a vehicle we can never say the part will be guaranteed for a certain length of time. However due to a firm belief that customers should be covered for a period of time in the event of a failure all our vehicles are supplied with a 3 year or 90,000 mile warranty (which ever comes first) from the date of registration.
Having contacted our Technical Department I can confirm that the front gators are classified as a wear and tear item and therefore Honda (UK) cannot provide any further assistance on this occasion as your vehicle falls out of its manufacturers warranty.
Whilst I appreciate that this may not be the outcome you were hoping for, I hope I have been able to explain the reasoning’s behind the decision.
Thank you once again for contacting Honda (UK).
I do understand that you feel that this fault should not have occurred in a vehicle of this age, however due to the vast amount of mechanical components that are used in the structure of a vehicle we can never say the part will be guaranteed for a certain length of time. However due to a firm belief that customers should be covered for a period of time in the event of a failure all our vehicles are supplied with a 3 year or 90,000 mile warranty (which ever comes first) from the date of registration.
Having contacted our Technical Department I can confirm that the front gators are classified as a wear and tear item and therefore Honda (UK) cannot provide any further assistance on this occasion as your vehicle falls out of its manufacturers warranty.
Whilst I appreciate that this may not be the outcome you were hoping for, I hope I have been able to explain the reasoning’s behind the decision.
Thank you once again for contacting Honda (UK).
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Jun 13, 2003 11:19 PM