Sounds like he's being calm and reasonable to me. He just wants some two way communication which he has not gotten obviously. If you're super busy or not, great customer service is the key to any business. I just got my car back again yesterday from months and months in the shop so I know the frustrating feeling of being left in the dark. Good luck!!!

 

I contacted todd this morning and he said that he and Rod have spoken and things are being moved along.

I know the frustration of trying to get a car done so I dont want to seem overly protective or defensive. I just know that there was a comm breakdown somewhere and wanted to get it resolved quickly.

It should be all good or at least the ball is rolling again so.....

 

Yes I did talk to Todd last night.. Thanks for everyones help in the matter.. I know Todd is a busy person but living so far away from the shop and not knowing whats going on kinds gets me worried... So things are back on track and moving foward.. thanks for everyones help

 

Hello, are you out there Todd.. Its been month since we last spoke.. I been trying my best to contact you...

called-6-23,6-27-7-2,7-5,7-8,7-11,7-12,7-13
Pmed- 6-27,7-2,7-5
emailed-6-18,6-19,6-25,6-27,7-10
Texted-6-30,7-2,7-3,7-5,7-10,7-11,7-12

and out of those attemp I only got one respones,, he pmed me back on7-5 saying that he is out of town until Sunday 7-7.. I dont like going public with my problems but this seems like the only way to get his attention. This build has been going on for about 11 months and all i want is to have my car back.. and if he cant finish by the due date 8-1 I need to pick up my car no matter what conditon its in.. I think i been very fare with Todd and its been too dam long. I NEED MY CAR BACK PLEASE. sorry just very frustrated.. any help with contact with todd would be great..

 

what kind of build were you doing..... turbo/allmotor/supercharged these things take time when there complete builds or he must have tons or work either way i hope everything turns out good for you

 

Doing a turbo build, and bottom end... I was told it would take 3-4 months when he picked up my car.. 11 months later, I dont even have a complet block yet or turbo kit..

 

sorry to hear about that. Communication can be difficult sometimes but it looks as though you've made good efforts.

I hope you can get this resolved in a good way.

 

Plus I live soo far away and i have so much going on,,, I just dont know what to do.. any ideas??

 

Damn, thats a long time

 

and the worst thing is i was told it was going to take only 3-4 months..

I even lost a sponsership because i did not get my car back in time