w1ngman

I manage a central systems support desk out of my company's Richmond, VA based corporate office. I am currently interviewing applicants for an entry-level support position on my Help Desk. Please review the information offered below and if you are interested, I would appreciate you submitting your interest via e-mail to hr.employment@sscoop.com (I will *NOT* be the initial recipient of your e-mail...so be as professional as I would expect you to be if offering interest in a career-escalating position) :

Position Title: Help Desk Support Specialist

Work Location: Richmond, VA -- Southern States corporate office

Qualifications:

• Working knowledge of retail sales/inventory applications, ERP systems (experience with JDEdwards a plus), and prominent PC/Network applications; Ability to resolve system/user problems rapidly and effectively; Excellent customer service skills; Excellent written and verbal communication skills; Ability to handle multiple tasks simultaneously; Must be able to work flexible hours and flexible work weeks.
  
• Provide initial contact point for problem reporting, problem determination, and problem resolution as it relates to all systems applications deployed for the company. Provide initial contact point for software, hardware, and telecom requests.

Send Inquiries To: To apply for this position, send inquiries via e-mail to hr.employment@sscoop.com

Poindexter

If that's the case do you think including PPD on the resume will help

w1ngman

Where's "the plumber" [Skip & Alex] .

93preludeh22

I'm a network administrator

C45P312

Dave,

I take it you guys are looking for someone long-term? I'm not looking for a career, just something for the summer time. Relocation is no problem for me. I have an apartment @ VCU.

<3 Carlo

w1ngman

Long term, yes. And with opportunities over time to advance to other positions in our company. While for some coordinators on the desk, they've liked "doing what they do well"...for others the Help Desk, and the knowledge gained from working on it, has often worked as a spring-board to advancements into other support-driven opportunities within our corporate office as well as in the field.

C45P312

Thanks Dave, it was worth a shot for me to find out more about it ... not looking for anything long term sadly to say.

stefluva

I wish I were closer I currently hold a help desk position im a little unhappy with.

sodaking663rd

let me know if you get any openings for a more advanced position in IT...maybe net admin or something like that...i'd love to move south