I am looking for ideas from other companies and organizations as to the methods or vehicles used to communication to the employees of the company about policy changes, process changes, project news and updates.

My company uses the intranet or email, but the issue is staff are not reading the communication being provided to them.

I was curious as to other options or ideas.

 

I'm only in contact with 25-35 people and know my "problem-children." If its an issue that needs attention immediately they get an email followed by a phone call. For the most part this gets people in line since they don't like hearing from me.

 

I worked at a large investment/money center bank.

Depending on the risk / criticality of the communication, it could take the form of an: * article in quarterly paper newsletter
* article/link on users internal homepage
* corporate/division level e-mail blast
* end-user self-subscribed e-mail distribution
* end-user self-subscribed knowledge repository
* staff meetings
* any policy/procedure involving legal/regulatory matters generally required you to read on-line and then e-sign the document.

Obviously, anything I signed, I read. In terms of effectiveness, I felt the articles/link on the users internal homepage was most efficient. The users homepage was set up based on geography and division so content was somewhat relevant. If something needed to be pushed down from another division or geographic region, it was pushed by a central communication group to everyones homepage.

This was a truly global organization with headcount in excess of 200,000.

 

Ask for a confirmation email back so its in writing that they understand..

Those who dont answer back will get a second reminder

 

I think I should have been more specific.

Our company is under going a huge project which will change the way we do things at every level.

The communication needs to go to staff to ensure they understand what is happening, culture change and possible change in their job or even reassignment of duties.

We need to ensure we can get as many as possible to buy in to the new concept. It is in the planning stages with 9 separate projects being worked on to the end result of the change.

It is scarey but people need to be informed. Email methods do not seem to work. I tested the theory to day in the elevator, I asked 6 people in the elevator if they had read all the emails from the "big"boss. Everyone said no, emails to long, do not understand what is even being said. Just tell me what is in it for me and how it affects me. The emails are not being read at this point

Employees - 1000, scattered within one province or state.

 

We use these things called "TPS" reports, real pain in the ass...I always forget them and am reminded about it on a daily basis by 2 or three of my superiors.

 

on a more "real" note, we use somthing called zoho projects for project management..it has been a rough transition so far...project management has been a huge hurdle for our business and has taken us some time to find a system we think will work.

another system we have used in the past is basecamp..IMO it is the simplist system we have found thus far.... I miss it dearly, but zoho has a lot more functionality.

 

My company sends out one of many vice presidents on a quarterly basis to conduct an "in person" meeting at our various offices. Topics always include ongoing projects, priorities and status updates. Everybody attends because noone wants to be the missing face in front of a VP.

 

We make the intranet POP OPEN everything they log in/out!!

 

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