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Computer guru's, a little help please

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Old Oct 2, 2004 | 08:27 AM
  #1  
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Default Computer guru's, a little help please

OK, so my girlfriend decides she wants her computer on the Net. I've got Charter (2.5MB) service and a basic Toshiba modem.

We head to Best Buy and pick up a Linksys wireless modem and wireless adapter for her computer. It's supposed to be pretty good stuff, 80211G and all that, but I've heard mixed reviews of Linksys stuff on this very board. Anyway, it's her nickle, so whatever floats her boat.

Her computer is all of 15 feet across the room from mine, so we're thinkin' it'll work just fine, but it doesn't. This thing gets online and offline as fast as I can write it. It'll give her the "Signal strength Excellent" note right before the "Wireless connection offline" note.

OK, so it's a 2.4 GHz router, and we have 2.4 GHz phones, but we're not even on the phone. When we look at the properties on her computer it showes "2Wire" half the time, which I'm assuming that someone close to us has SBC DSL with a 2Wire wireless router.

Anyway, we've called Lynksys several times, and I have to ask, is it legal to shoot those people? They were exactly NO help.

So, down to my question, what would make this thing jump on and offline 15 times a minute? Do I have something hooked up wrong? Did I "lock in" my router compared to my neighbors?

Thanks for any info :-)
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Old Oct 2, 2004 | 08:57 AM
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I have had the exact same problem with my linksys router. I have never found a work around and I am more than a little pc savy. I would suggest returning the unit or just running a cable to the modem. After spending sometime on the phone with those *smart people* I was not impressed.
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Old Oct 2, 2004 | 09:02 AM
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Try disabling "Enable IEEE 802.1x authentication for this network"

I know that some of my clients that use Netgear wireless routers have had the constant dropped connection problems, and the above did well in alleviating the problem.
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Old Oct 2, 2004 | 11:23 AM
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No, none of that. Change the channel in the router setup to something else, a few channels away from whatever it is right now.
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Old Oct 2, 2004 | 11:25 AM
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Also, you might have her computer configured for automatically connecting to a wireless network, so it's switching between the 2Wire one and yours. You've got to set it up so it will only connect to your wireless network (whatever you named it).
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Old Oct 2, 2004 | 12:38 PM
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Thanks for the quick replies, you guys are the best!!!
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Old Oct 2, 2004 | 02:48 PM
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I have gone through all of the above mentioned fixes for my router and was never able to maintain a constant connection with a strong signal. Granted my connection issues were not as quick as his it was more sporadic for my router.
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Old Oct 2, 2004 | 03:06 PM
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Are you guys using Windows XP? One of my co-workers bought Linksys wireless networking stuff once, and had problems. Supposedly, he found out that Windows XP's "wireless zero configuration" (or whatever it's called) feature has problems with Linksys routers. He ended up returning the router.

I'd hope that the problem is resolved by now, but you never know.
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Old Oct 2, 2004 | 03:09 PM
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Perhaps this'll help:
http://techrepublic.com.com/5100-6329-1058553.html
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Old Oct 2, 2004 | 04:09 PM
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My Mac has a nice connection to the net, but my wireless router disconnects me maybe ever 2-5 hours or so, depending on when it feels like it. but networking has to be the most pain-in-the-ass things about the internet. but when it works, you ahve a sense of satisfaction. ha.
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