IT folks, post your stupidest tickets.
i was visiting a friend who works at Circuit City...a customer just got a radio put into a 98 taurus, and left....came back within 5 minutes and said the CD wouldnt play, or eject......turns out he somehow jammed the CD between the radio, and the metal case that holds it into the dash. After removing the CD, my friend showed him how to open the face of the cd player to insert the CD!!!
Then he had some people call in, that had a stereo installed a few days ago, and now the car wouldnt start or stay running....after determining it was a bad alternator, they asked what that was, and if the car needed one to run!!
One more from there....installed an alarm, and showed the customer how to use it...one push to lock, 2 to unlock....came back multiple times within a week because forgot to push 2x for unlock!
Then he had some people call in, that had a stereo installed a few days ago, and now the car wouldnt start or stay running....after determining it was a bad alternator, they asked what that was, and if the car needed one to run!!
One more from there....installed an alarm, and showed the customer how to use it...one push to lock, 2 to unlock....came back multiple times within a week because forgot to push 2x for unlock!
We had a Bank NOC call in complaining that one of thier ATM's was not working and that they request we check the physical line to it. I maintain MCI's Physical network. They Assured us that they verified power and equipment to this ATM.
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When we sent a local bell tech to the site to confirm the circuit was good to the hand off point, He found no ATM and only deep ass drag marks where someone had tied it up and drug it off to later try and break into it!!!!!
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- true story i swear
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When we sent a local bell tech to the site to confirm the circuit was good to the hand off point, He found no ATM and only deep ass drag marks where someone had tied it up and drug it off to later try and break into it!!!!!
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- true story i swear
We had a helpdesk tech who got pretty excited over minor things. If a document didn't open up it was a major crisis. She'd come down the hall ...Mike! Mike! my computer is not working! My documents are all gone!...blah..blah..blah.. This happened dozens of times & I started giving here a stock response "It is smoking?"......"No?"....OK then I'll look at in in a couple minutes.
So life goes on, with me asking here 'Is it smoking?" whenever she has an 'emergency'. One day she comes down the hall yelling "Mike! my computer is smoking!". I'm thinking yeaaaa right, sure. I told here that her ploy would not work. She said "Really ! it's smoking!". I'm thinking no way, she's just trying to get my to jump & I ain't going to. So I meandered down the hall only to see SMOKE coming out from the top of her monitor. Melted plastic & everything.
Damned if it wasn't smoking.
So life goes on, with me asking here 'Is it smoking?" whenever she has an 'emergency'. One day she comes down the hall yelling "Mike! my computer is smoking!". I'm thinking yeaaaa right, sure. I told here that her ploy would not work. She said "Really ! it's smoking!". I'm thinking no way, she's just trying to get my to jump & I ain't going to. So I meandered down the hall only to see SMOKE coming out from the top of her monitor. Melted plastic & everything.
Damned if it wasn't smoking.
Of course there's the one where the users network connection is broken, so we vist the users cube & start looking for the 'token' that must have got lost somewhere.
And one day a long time ago I was buying a software upgrade (on 5 1/4 floppies). The Mfg wanted me to fax a photocopy of the original diskettes as proof of purchase. So I'm in the copy room, putting 5-1/4 floppies on the copier & hitting the button. A secretary, who just finished her 'Intro to DOS' course and no doubt knew what the 'DISKCOPY' command was, looked at me with a reeeaaaaal strange look and asked 'What are you doing?"
"I'm copying these disks, why?"
And one day a long time ago I was buying a software upgrade (on 5 1/4 floppies). The Mfg wanted me to fax a photocopy of the original diskettes as proof of purchase. So I'm in the copy room, putting 5-1/4 floppies on the copier & hitting the button. A secretary, who just finished her 'Intro to DOS' course and no doubt knew what the 'DISKCOPY' command was, looked at me with a reeeaaaaal strange look and asked 'What are you doing?"
"I'm copying these disks, why?"


