So my fiancee told me about this new promo that Bellsouth is offering their DSL/Boardband customers a new lower price. Only catch is that you have to call and request it, its not something automatic.

So anyways, I call and go through their ignoring menu press 1 for this and 2 for that. Finally I get through to a human being and guess what? His name is "Bob" and he sounded like he was from the Middle East. I didn't know that Bellsouth has joined Dell, Microsoft and the rest of the evil companies who have moved their call centers to India or Pakistan. But OK fine, I ask "Bob" about these new DSL fees and that I wanted them applied to my account. Unfortunately all "Bob" could say in his Middle Eastern accent was "Please repeat slow again."

"WHAT ARE THE NEW DSL FEES"

"Please repeat slow I not understand."



"THE NEW DSL FEES"

"Please repeat slow I not understand."



"DSL FEES"

"Please repeat slow I not understand."



"DSL"

"Oh ah yes DSL. We have DSL."



"No shit Bob." click

 

Actually, odds are he was here in the states. Either in the Lindbergh building (right at the Marta stop) or in Nashville.

 

Last I checked, India isn't in the middle east.

 

I heard that some fast food places want to try and outsource the drive through to india.

 

^ Oh man you guys are messed up!

 

We have a guy here in Customer Service that I say hi to now and again. Twice now, he has stopped me and tried to start a conversation. The first one was something about his 401k plan; the second one, I still have no idea what he was saying. But he somehow takes calls from customers all day long...

 

really? Paying minimum wage is not low enough? We need supersize me part 2

 

I spoke to a lady in india..."MARY".... she had a very heavy Indian accent so I knew her name wasn't Mary.... she said it was her "work name".

i asked her what her real name was and she got all pissed off..... I don't remember what company she worked for though.

 

LOL, Maybe Dell? Because Everytime I call Dell the Rep's name is either John, Nancy, or Bob.

 

I guess you have a right to be pissed off at the company that hired this person to answer calls .... obviously the accent is not something the person has much control over. You anger should be directed to MSN, DELL etc ......