My mom got this email from paypal
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Registered User
Joined: Nov 2002
Posts: 486
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From: West Covina, CA
My mom got this email from paypal
Hi, my mom forwarded me this email that paypal sent her saying that she bought a treo and her credit card was charged $419. She never even made a paypal account with this email address, but I did make one with her old email address, but not this current one. Can anyone check it out and help me figure it out if its real? Here is the email she forwarded me:
Dear (my mom's name),
Thank you for contacting PayPal Customer Service.
In an effort to assist you as quickly and efficiently as possible,
please
direct all customer service inquires through our website. Click on the
hyperlink below to go to the PayPal website. After entering your email
address and password into the Member Log In box, you can submit your
inquiry via our Customer Service Contact form. If you indicate the type
of
question you have with as much detail as you can, we will be able to
provide you with the best customer service possible.
If your email program is unable to open hyperlinks, please copy and
paste
this URL into the address bar of your browser.
https://www.paypal.com/wf/f=default
If you are contacting PayPal because you are unable to log into your
account, please use the contact form below.
https://www.paypal.com/ewf/f=default
Thank you for choosing PayPal!
This email is sent to you by the contracting entity to your User
Agreement,
either PayPal Inc or PayPal (Europe) Limited. PayPal(Europe) Limited is
authorised and regulated by the Financial Services Authority in the UK
as
an electronic money institution.
------------------------------------------------------------------------
Note: When you click on links in this email, you will be asked to log
into
your PayPal Account. As always, make sure that you are logging into a
secure PayPal page by looking for 'https://www.paypal.com/' at the
beginning of the URL.
Please do not reply to this e-mail. Mail sent to this address will not
be
answered.
********************************************
--------
Original Email:
I did not purchase this item and therefore a fraudulent transaction.
Please advise what credit card number was used but I am disputing this
charge right now.
>>> "PayPal" <service@paypal.com> 10/15/2006 8:38 AM >>>
Dear Customer,
This email confirms that you have paid PALMTREOSTORE
(sales@palmtreostore.com) $419.95 USD using PayPal.
This credit card transaction will appear on your bill as
"PAYPAL PALMTREOSTORE*".
.................................................. ........................
PayPal Shopping Cart Contents
Item Name:Palm Treo 700p smartphone
go-anywhere, Palm OS deviceQuantity:1Total:$399.95 USDCart
Subtotal:$399.95 USDShipping Charge:$20.00 USDCart Total:$419.95
USD............................................... .........................
..
Shipping Information
Shipping info:Andy Crouse
202 N Magnolia Dr.
Saco, ME 04072
United StatesAddress
Status:Unconfirmed................................ .........................
.................
If you haven't authorized this charge, click the link
below to log in, cancel the payment and get a full
refound.
Dispute Transaction
Dear (my mom's name),
Thank you for contacting PayPal Customer Service.
In an effort to assist you as quickly and efficiently as possible,
please
direct all customer service inquires through our website. Click on the
hyperlink below to go to the PayPal website. After entering your email
address and password into the Member Log In box, you can submit your
inquiry via our Customer Service Contact form. If you indicate the type
of
question you have with as much detail as you can, we will be able to
provide you with the best customer service possible.
If your email program is unable to open hyperlinks, please copy and
paste
this URL into the address bar of your browser.
https://www.paypal.com/wf/f=default
If you are contacting PayPal because you are unable to log into your
account, please use the contact form below.
https://www.paypal.com/ewf/f=default
Thank you for choosing PayPal!
This email is sent to you by the contracting entity to your User
Agreement,
either PayPal Inc or PayPal (Europe) Limited. PayPal(Europe) Limited is
authorised and regulated by the Financial Services Authority in the UK
as
an electronic money institution.
------------------------------------------------------------------------
Note: When you click on links in this email, you will be asked to log
into
your PayPal Account. As always, make sure that you are logging into a
secure PayPal page by looking for 'https://www.paypal.com/' at the
beginning of the URL.
Please do not reply to this e-mail. Mail sent to this address will not
be
answered.
********************************************
--------
Original Email:
I did not purchase this item and therefore a fraudulent transaction.
Please advise what credit card number was used but I am disputing this
charge right now.
>>> "PayPal" <service@paypal.com> 10/15/2006 8:38 AM >>>
Dear Customer,
This email confirms that you have paid PALMTREOSTORE
(sales@palmtreostore.com) $419.95 USD using PayPal.
This credit card transaction will appear on your bill as
"PAYPAL PALMTREOSTORE*".
.................................................. ........................
PayPal Shopping Cart Contents
Item Name:Palm Treo 700p smartphone
go-anywhere, Palm OS deviceQuantity:1Total:$399.95 USDCart
Subtotal:$399.95 USDShipping Charge:$20.00 USDCart Total:$419.95
USD............................................... .........................
..
Shipping Information
Shipping info:Andy Crouse
202 N Magnolia Dr.
Saco, ME 04072
United StatesAddress
Status:Unconfirmed................................ .........................
.................
If you haven't authorized this charge, click the link
below to log in, cancel the payment and get a full
refound.
Dispute Transaction
Joined: Mar 2005
Posts: 22,143
Likes: 2
From: 949
looks like someone made a account and bought something
go to their site and look up CS # call them
people are very creative on getting you to reply with your account
and personal info
you can forward it...
spam@paypal.com
I used to get 1 or 2 a month
not quite like the one you posted, but
Dear paypal client
please click the link and update your info
maybe you mom did click one of these links
and the spam Co. has her info? and really did buy something
CALL PPl asap
go to their site and look up CS # call them
people are very creative on getting you to reply with your account
and personal info
you can forward it...
spam@paypal.com
I used to get 1 or 2 a month
not quite like the one you posted, but Dear paypal client
please click the link and update your info
maybe you mom did click one of these links
and the spam Co. has her info? and really did buy something
CALL PPl asap
Former Moderator
Joined: Aug 2006
Posts: 231,381
Likes: 5,250
From: Tain-uh-see
She needs to log into Paypal via the correct way, not through the links via the email/emails sent and just see if she was charged for anything. I can't really tell by your post if she was indeed charged for something and disputing it or if she is being phished.
Joined: Sep 2003
Posts: 10,301
Likes: 18
From: New Jersey
Well if she never made an account with that email you have nothing to worry about. I used to get e-mail just like that but instead it was someone changed my pword instead of charging my account. It had links in the e-mail to click on to sign in and change your password.
My guess is the website logs your keystrokes so they can then go on a shopping spree with your account.
Looks fake, check it with paypal if your really nervous about it.
My guess is the website logs your keystrokes so they can then go on a shopping spree with your account.
Looks fake, check it with paypal if your really nervous about it.
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