I put this in the Computer forum but thought it might get more attention here. I have a problem w/ my Gateway desktop, purchased new in 2008 and the number to their tech support (408-273-0808) isn't in service anymore. Anyone have a number to a human being in Gateway Tech Support?

 

hard to find on that site wow!!

ok so finally i typed "800" into a search on this link (you will have to type it in; it wont carry over in link) and got some #s!

http://search.sales.gateway.com/iphrase/query

good luck......there are like 22 i think after search

 

http://secure3.tx.acer.com/findsyste...&brand=Gateway

You need your SNID, right on the gateway website...

 

Thanks. Since it's out of warranty they wanted $99 to $149 for tech support. I said screw that. I'm now doing some of my own troubleshooting. Have only ruled out the power supply right now. Don't know if the motherboard, a Gateway/eMachines Council Bluffs 945G Viiv Motherboard 4006160R, MBGW4006160R could be bad or not. Trying to figure out how to test that when the comp won't even power up. It may be that the BIOS settings got changed somehow. Gateway has an update for it if I can only get the ting to power up.

 

What's the symptom, I can probably help. If nothing is booting at all, then your P/S is gone; the last test would be to see if it took anything with it. If you're not getting any fans or anything turning on, then you can rule out the motherboard... for now.