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question about restaurants

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Old Nov 18, 2010 | 01:27 PM
  #11  
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Originally Posted by evil s2k,Nov 18 2010, 01:43 PM
Tell him to go set their trailer on fire. Clean up the garbage.
Bad idea. The trailer sits on the SF Bay peninsula and is probably worth well over $600K.
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Old Nov 18, 2010 | 01:47 PM
  #12  
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I don't want to be "that guy" but I used to be a assistant manager and then a GM of a few Pizza Hut stores. You are 100% able to refuse someone service for any reason. Tell him to forward the messege of "kick rocks" to said individual.
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Old Nov 18, 2010 | 11:18 PM
  #13  
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1)He can refuse service no problem, and if I were him, I would tell them to choke on it.

2)Food poisoning is IMPOSSIBLE to prove, and takes AT LEAST a few hours to set in. I run a large restaurant group in NYC, and have seen people claim food poisoning while they are still eating. Even IF they got food poisoning from your establishment, again, they can't prove a damn thing, and the worst thing they can do is smear your reputation.
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Old Nov 19, 2010 | 04:00 AM
  #14  
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http://www.legalmatch.com/law-library/arti...se-service.html

Yes, he can refuse service.
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Old Nov 19, 2010 | 07:25 AM
  #15  
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thanks again. I talked to him yesterday. Her address is flagged and there won't be any deliveries to that residence again.
I think she'll move on to the next business. I think he should pass her name to all the delivery places and black list her.
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Old Nov 21, 2010 | 08:16 AM
  #16  
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as others have said he can refuse service to them at any time.
it becomes more of a sticky legal situation if they are in your restaurant and you are asking them to leave for no apparent reason.

I have to ask if he is a legal immigrant, as if he is, he may have some legal suits against them for libel if they are to tarnish his reputation because he refuses to pay their "blackmail".

unfortunately there are alot of things customers can do to really aggrevate your business. calling in take out orders and never going to pick them up being the easiest for shitty patrons to do. this can cost money in food and paper good costs aswell as labor to prepare the foods.

If I were him I would get ahold of the local authorities to let them know whats going on and also place a call with the local health department and let them know that there may be some ass holes calling them to file a food poison complaint and that its a bs charge.

some people, under mosaic law they could be killed for bearing false witness. oh the good ole days.
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Old Nov 21, 2010 | 10:40 AM
  #17  
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Originally Posted by ChefJ,Nov 21 2010, 05:16 PM
... place a call with the local health department and let them know that there may be some ass holes calling them to file a food poison complaint and that its a bs charge.

...
While that may be a good idea, I'd imagine it would invite a surprise visit from said health department.
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Old Nov 21, 2010 | 11:30 AM
  #18  
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Originally Posted by Incubus,Nov 21 2010, 11:40 AM
While that may be a good idea, I'd imagine it would invite a surprise visit from said health department.
which, if hes a decent restaurant isn't a bad thing. they can come into my restaurant anytime and I'm comfortable with it. I run a very tight ship.
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Old Nov 21, 2010 | 11:37 AM
  #19  
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Technically it is pretty impossible to sue a restaurant for "food poisoning." It takes hard evidence that THAT place gave you sickness. Yes, he can refuse service. It's his restaurant. It's like telling the guy at the bar while being a bartender that hes had too much and is cut off. But this is pizza.
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Old Nov 21, 2010 | 11:59 AM
  #20  
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someone would have to get really ill or die from a particular type of food poisoning and then that would have to be tied back to the food he had eaten at that particular restaurant. then there is a lengthy process of breaking down the ingredients used to establish what to check.


which makes me think, its a ****** pizza place. you have pizza dough, sauce, cheese, and toppings. what the hell are they supposedly getting sick from? pizza dough is simple. water, yeast, flour. tomato sauce is highly acidic which deters alot of bacteria. mozz is low moisture and you can smell when its getting funky. unless he has a lack of refrigeration in the place its nearly impossible for anyone to ever point a finger at a pizza joint and say they gave any type of food poisoning.

unless an employee had:
norovirus
hepatatis A
shigella
E. coli. most harmful now being 0157-h7
or typhoid fever
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