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Question of opinion on personal responsibility

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Old Apr 18, 2006 | 04:28 AM
  #11  
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Tell them they can have it for free, but in order to comply with Federal Seatbelt Extender Installation procedures, you'll have to charge them a $500 fee.
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Old Apr 18, 2006 | 04:48 AM
  #12  
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I feel sorry for the VERY small percentage of really obese people, who actually have some condition that contributes/causes their weight problem.. BUT... I don't think fat people are horrible people, or deserve spite and disgust, but they also deserve NO special treatment. But normally they don't ask for it, and don't make excuses or ask to be treated differently. But the P/T cruiser guy sounds like a lazy pile of goo.
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Old Apr 18, 2006 | 05:03 AM
  #13  
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Everyone wants freebies these days.
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Old Apr 18, 2006 | 05:03 AM
  #14  
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Originally Posted by Clayman,Apr 17 2006, 12:32 PM
He's not disabled; he's a fatass.

He needs to cough up the green for the seatbelt extender, or prepare to use his man boobs/gut as airbags in an accident.
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Old Apr 18, 2006 | 06:20 AM
  #15  
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Try this in any car.....

the seatbelt is long enough to reach the dash (of ANY car), come around the shifter area, and back to the buckle. All seat belts are long enough from the factory to go around the entire passenger area (of that given passenger)

If the seatbelt is NOT long enough, the person would not fit in the car in the first place. Manufacturers know this, and design seatbelts accordingly. Most seatbelts have over 6-8 feet of locking diameter.
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Old Apr 18, 2006 | 09:07 AM
  #16  
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It is the responsibility of the manufacturer to make the seatbelts to the specs defined by the DOT or other transportation entity in any given country. Beyond that, it is the responsibility of the driver to utilize that equipment in compliance with the law regardless of what modifications need to be made out of neccessity or comfort.


My .02
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Old Apr 18, 2006 | 10:19 AM
  #17  
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Originally Posted by Will,Apr 17 2006, 11:56 AM
this isn't what you may think; a customer and her overweight husband were in my office today. While here, she was on the cell phone talking to the dealership. Here is the side of the conversation that I heard.

Customer: "Hello, my husband is a disabled, overweight man. I just purchased a vehicle (2001 PT Cruiser) from your dealership. I need a seatbelt extender for him because the seatbelt doesn't fit him. (slight pause). Oh, I don't want to buy it; I want you to give it to me. It's a safety issue."

Is this right for her to ask for this for free?

I think they should take responsibility for the issue themselves; he's overweight, so he buys the extender. End of story. But i'm a relatively skinny guy so my opinion is probably biased.
you sure you want this customer? I try to steer clear of customers who have a sense of entitlement and don't want to pay for things. They're usually more trouble than profitable.
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Old Apr 18, 2006 | 10:46 AM
  #18  
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Originally Posted by S2020,Apr 18 2006, 10:19 AM
you sure you want this customer? I try to steer clear of customers who have a sense of entitlement and don't want to pay for things. They're usually more trouble than profitable.
True that, but in a government-regulated industry (i'm an insurance agent) there really is no haggling. They get what they pay for, period, so people like that honestly get nowhere with me.
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Old Apr 18, 2006 | 10:48 AM
  #19  
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Originally Posted by Will,Apr 18 2006, 01:46 PM
True that, but in a government-regulated industry (i'm an insurance agent) there really is no haggling. They get what they pay for, period, so people like that honestly get nowhere with me.
Any way you could charge them extra, and score more commission, since they're technically like a person and a half?

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