URGENT: Need help opening Microsoft Word!!!!
Thread Starter
Joined: Feb 2003
Posts: 15,960
Likes: 7
From: USC
Everytime I open Microsoft Word... it freezes on that little screen when I first open it everytime.. and then I get system is busy or something of that sort (blue screen of death). It worked fine on Friday when I finished my report, now going to print out another clean copy I cannot open it. I tried clicking from the desktop, from start menu, directly from the file I need, and all of them freeze up. Not enough resources... I stopped everything that was running, had 90% RAM free, and it says I have no resources. Did I get a virus or something? Running norton right now but so far nothing. Any help!?!? I run WinME.... saving up for that Mac.. but if Word won't even open, what am I to do!??!?!
Registered User
Joined: Mar 2003
Posts: 890
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From: San Diego
Friend's don't let friends go apple. Go with WinXP, I have had no problems at all with it, and it seems to be ery stable. I may try linux next, or lindows, because i have a problem with billy gate's empire. *shrug*
I don't know what to tell you about your Word problems, I hope you don't have to reformat your hard drive. have you tried turning it off, unplugging it, and turning it back on? it doesn't sound like a virus. Sorry I couldn't be of more help, i'm not very computer-saavy. (at least when it comes to fixin' em
)
Quick2k
I don't know what to tell you about your Word problems, I hope you don't have to reformat your hard drive. have you tried turning it off, unplugging it, and turning it back on? it doesn't sound like a virus. Sorry I couldn't be of more help, i'm not very computer-saavy. (at least when it comes to fixin' em
)Quick2k
Registered User
Joined: Feb 2003
Posts: 15,831
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From: Socal
Try restarting. If that doesn't work, then try reinstalling Word, but make that your final solution. I doubt its a virus but more of a lame Microsoft bug. Don't go apple either, go FreeBSD! Hooray open source! 
I don't know fi thats any help but if you really have to, you can always put the file on a disc and go to a friends computer or something. Good luck.
I don't know fi thats any help but if you really have to, you can always put the file on a disc and go to a friends computer or something. Good luck.
Thread Starter
Joined: Feb 2003
Posts: 15,960
Likes: 7
From: USC
well, i restarted 17 times... froze everytime.
hmm.. going to my last resort and going on my mom's computer to get the file over the network. it's not really a problem, since i already do have a copy of it, but it's more of a long term problem. i probably won't ahve enough saved up for the mac until the end of the year.
hmm.. going to my last resort and going on my mom's computer to get the file over the network. it's not really a problem, since i already do have a copy of it, but it's more of a long term problem. i probably won't ahve enough saved up for the mac until the end of the year.
Registered User
Joined: Mar 2001
Posts: 2,170
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From: Richmond
you might try doing a search for the file "normal.dot" and delete it. This file gets corrupted occasionally. Don't worry about deleting it - if Word sees that its misisng, it'll create a new clean copy.
There's also a symantec advisory for a known issue with MS Word that occured after January 7th. I don't know the current status of the issue, but you might want to check on it if you have Norton Antivirus installed: http://service1.symantec.com/SUPPORT/share...src=con_web_nam
There's also a symantec advisory for a known issue with MS Word that occured after January 7th. I don't know the current status of the issue, but you might want to check on it if you have Norton Antivirus installed: http://service1.symantec.com/SUPPORT/share...src=con_web_nam
Thread Starter
Joined: Feb 2003
Posts: 15,960
Likes: 7
From: USC
Thank you daveZ !!! I was sweating as I was looking for the MS Word issue, but then I just said why not, do a search, so I looked for normal.dot and I deleted it, and opened word, and it worked!!! You are a genius (not sarcastic) !!!!!! 
mikey has gotten to your head