It is a UK car first registered in the UK then exported to South Africa and eventually brought back so for that reason I don't believe there is any reason to doubt it was a UK ECU. Therefore didn't check on the Hondata website but really didn't feel I needed to, rightly or wrongly.

My reason for calling them "arseholes" was not there refusal to release software it was the refusal to offer advice or give any sort of reasoning after all it was customer 'services' I was speaking to.

Anyway you learn from your mistakes, I have now order a new ECU which I have checked for compatibility so everything should be ok this time round.

 

So you expected Hondata to figure out the car had a history that included export to a country where the ecu wasn't supported by Flashpro, the ecu failed so was changed to that local markets ecu, then reimported to the original country, but now with an incompatible ecu? And you thought it reasonable for them to figure out all this just based on the fact that the software said it was incompatible even though it shouldn't be?

This seems like an episode of Dr. House (US TV program) where they are trying to make a diagnosis, but they are missing key info that is not made available at first. Only once the missing detail emerges does it all make sense and a fairly simple remedy is found.

In the show no one ever asks why the Dr.'s couldn't have figured it out without the missing info or couldn't have guessed at the missing info.

 

Now you are putting words in my mouth at no point did I say the ECU was changed, how could I possibly know that I wasn't the owner if you know this to be true then can I please have the lottery numbers for this weekend as you clearly have some kind of 'gift' I just assumed it may have been hence the non-compatibility issue. To be honest finding a cars history isn't all that difficult after all I am not a massive organisation just one guy so if I could do it am sure Hondata could. That is not my issue though my main gripe is the fact that Hondata seemed very uninterested and didn't offer any help/solutions which isn't great from so called 'customer services'

I'll admit I made the age old mistake "you should never assume" in hindsight it was a bad call but had no reason to doubt a UK car would have a UK ECU I don't believe that is unreasonable do you?

On a side not I will have to watch this 'House' see what the fuss is about.