Anyone interested in a glass rear window?
Registered User
Joined: Jul 2001
Posts: 258
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From: Pittsburgh
OK, here's a draft of a letter to AHM.
[I][B]John Q. Public
Anywhere, USA 12345
June 11, 2002
RE: Honda S 2000 Model Years 2000, 2001 Rear Plastic Window
American Honda Motor Co., Inc.
Honda Automobile Customer Service
P.O. Box 2964
Torrance, CA 90509
Dear Sir or Madam,
I am an owner of a model year 200X Honda S 2000 automobile and am concerned about the longevity and safety issue of the rear plastic window installed in the convertible top in the 2000 and 2001 model years.
Specifically, my concerns are the following:
Routine operation of the power convertible top puts scratches on the inside and outside of the rear plastic window. There is no provision, as the car was designed from the factory, to prevent this.
When the convertible top is lowered and stored, the rear plastic window wrinkles due to way it folds. These wrinkles can be extremely difficult to completely remove.
The plastic interior releases gaseous hydrocarbons and deposits a film on the inside of the rear plastic window which is difficult to maintain and clean. This makes it cloudy and difficult to see through.
There is no electric defroster in the plastic rear window. Under certain conditions, condensation accumulates on the interior of the rear plastic window. The car
[I][B]John Q. Public
Anywhere, USA 12345
June 11, 2002
RE: Honda S 2000 Model Years 2000, 2001 Rear Plastic Window
American Honda Motor Co., Inc.
Honda Automobile Customer Service
P.O. Box 2964
Torrance, CA 90509
Dear Sir or Madam,
I am an owner of a model year 200X Honda S 2000 automobile and am concerned about the longevity and safety issue of the rear plastic window installed in the convertible top in the 2000 and 2001 model years.
Specifically, my concerns are the following:
Routine operation of the power convertible top puts scratches on the inside and outside of the rear plastic window. There is no provision, as the car was designed from the factory, to prevent this.
When the convertible top is lowered and stored, the rear plastic window wrinkles due to way it folds. These wrinkles can be extremely difficult to completely remove.
The plastic interior releases gaseous hydrocarbons and deposits a film on the inside of the rear plastic window which is difficult to maintain and clean. This makes it cloudy and difficult to see through.
There is no electric defroster in the plastic rear window. Under certain conditions, condensation accumulates on the interior of the rear plastic window. The car
Thread Starter
Joined: Jan 2001
Posts: 45,856
Likes: 8,355
From: Mish-she-gan
Gowgom,
Great 1st draft. Please consider these mods, if you will..
The solution to address these problems is offered on the currently model year 2002 Honda S 2000: a rear glass window with an electric defroster at a negligible increase in MSRP. I understand Honda of Japan has recently completed a retrofit for prior model years. Does Honda have any plans for a Recall? If not, I would like American Honda Motor Co., Inc. to consider offering the retrofit at minimal cost to current model year 2000 and 2001 Honda S 2000 owners.
Great 1st draft. Please consider these mods, if you will..
The solution to address these problems is offered on the currently model year 2002 Honda S 2000: a rear glass window with an electric defroster at a negligible increase in MSRP. I understand Honda of Japan has recently completed a retrofit for prior model years. Does Honda have any plans for a Recall? If not, I would like American Honda Motor Co., Inc. to consider offering the retrofit at minimal cost to current model year 2000 and 2001 Honda S 2000 owners.
Joined: Oct 2000
Posts: 18,885
Likes: 33
From: Philly (Narberth)
Also, it's very impt to get a NAME of the senior responsible CS person. Also: the CC: to the President/ AHM will get their attention and preclude the letter going into the "later" pile. It's worked for me to get action from the Philly area Blue Cross bureaucracy. 
