Please, add me !!

Thanks !

 

American Honda Motor Co., Inc.
National Consumer Affairs
1919 Torrance Boulevard
Torrance, CA. 90501

Sherry Hayes (310) 783-2000
Manager of National Consumer Affairs {Customer Service}
American Honda Motor Co.
1919 Torrance Blvd.
Torrance, CA 90501

Mr. Richard Colliver
Executive Vice President
American Honda Motor Company, Inc.
P.O. Box 834070
Richardson, Texas 75083

Mr. Hiroyuki Yoshino
President & CEO
Honda Motor Co. Ltd.
2-1-1 Minami-Aoyama
Minato-Ku Tokyo 107
Japan

 

I'm in!!!

 

So what would be our best plan of action? Should each of us interested in trying to get this accomplished send the letter to each of the individuals listed? I would be up for that. If each of them received over 100 (hopefully more) copies of the same letter each from a different person they might give the problem some recognition. Just an idea, but I do think a written response will carry more weight than an e-mail or voice message.

 

I would also send a copy of this letter to NHTSA (National Highway Transportation and Safety Administration) and possible your state government. Show as a CC or something.

Who is the official coordinator on this project?

 

Good letter, but I would stress that enhanced highway safety and accident avoidance is the primary reason for the request, and then list the safety related items first, followed by the cosmetic issues.

Bill

 

[QUOTE]Originally posted by walkabt
[B]I am in under protest as well.

 

Here's another go-around on the letter.

I think those people who are interested in addressing this issue should send a letter to AHM. Emails aren't very effective; it's very easy to hit the 'delete' key. They may sit up and take notice if they get a significant amount of paper response.

Send this letter to the following people:

Sherry Hayes
Manager of National Consumer Affairs
American Honda Motor Company, Inc.
1919 Torrance Blvd.
Torrance, CA 90501

Mr. Richard Colliver
Executive Vice President
American Honda Motor Company, Inc.
P.O. Box 834070
Richardson, Texas 75083

Mr. Hiroyuki Yoshino
President & CEO
Honda Motor Company, Ltd.
2-1-1 Minami-Aoyama
Minato-Ku Tokyo 107
Japan

This is a sample letter, but feel free to elaborate and/or personalize before sending it.
[B][I]
Your Name
Anywhere, USA 12345

June 12, 2002

American Honda Motor Company, Inc.
National Consumer Affairs
1919 Torrance Boulevard
Torrance, CA 90501

RE: Honda S 2000 Model Years 2000/2001 Rear Plastic Window

Dear Sir or Madam,

I am an owner of a model year 2000/2001 Honda S 2000 automobile and am concerned about the long term service and safety issue of the rear plastic window installed in the convertible top in the 2000 and 2001 model years.

Specifically, my concerns are the following:

Routine operation of the power convertible top puts scratches on the inside and outside of the rear plastic window. There is no provision, as the car was designed from the factory, to prevent this.

When the convertible top is lowered and stored, the rear plastic window wrinkles due to way it folds. These wrinkles can be extremely difficult to completely remove. Rearward vision becomes distorted, which contributes to the safety hazard.

The plastic interior releases gaseous hydrocarbons and deposits a translucent film on the inside of the rear plastic window which is difficult to maintain and clean. This makes it cloudy and difficult to see through.

There is no electric defroster in the plastic rear window. Under certain conditions, condensation accumulates on the interior of the rear plastic window. The car

 

[QUOTE]Originally posted by KeithD
[B]I would also send a copy of this letter to NHTSA (National Highway Transportation and Safety Administration) and possible your state government.

 

This is great. I would love to get rid of the plastic window.

My biggest problem with the whole situation is the fact that the window doens't zip out, or replace easily. Basically, Honda has built the plastic window as a consumable item but not given us any way to replace it cost effectively. That is a serious problem.

If you follow the recommendations in the manual, and put the top up every time you park the car, the window will wear out pretty quickly. Even with pool noodles, towels, etc, it still takes its toll.

Actually, I should even be talking about pool noodles, towels, etc, because the manual doesn't say to use anything like that. Thus, if we DO follow their recommendations, the plastic window will be scratched to hell in no time and will have to be completely replaced.

At the VERY least Honda should be using glass tops for any warranty replacements. They should offer the replacement to anyone who wants to pay. Aside from that, let's keep up the fight for subsidized replacement!

-Dan

p.s. Is it obvious to anyone else that this is just a great business plan at work here?
My guess at Honda's thinking: "We were going to use glass initially, but we figured we would sell more cars if we appealed first to the enthusiasts, and then rake in later sales with vehicle improvements."
What? Did Honda somehow not have the know-how to make a glass roof all along? Please! Oh well, it's working!