dealer loyalty and repairs
#1
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Join Date: Oct 2000
Location: Richmond, VA
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i was curious to know how loyal you are to a particular dealership (whether it be the one you bought your s2k from or a particular friend in the business). if so, is that the only place you would take your car to have it serviced? here's my situation, i'm loyal to my dealership because the manager got me a good deal on my car but they haven't done any recalls on the seatbelt. while another local honda dealership does has a couple under their belt. which one should i go with? i'm waiting to get the seat belt fixed to put in the console cover. thanks.
#2
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I was loyal to my dealer ship till I had 2 things done there (Seatbelt replaced MONTHS ago, and changer install). Both times I had to get the job done then get the job done right! The second one put me over the edge!
Luckily when I got my oil change there they did it right the first time!
Back to you seatbelt thing. They took approximatly 8hrs to do the swap out on the passenger side one. There was some hefty guy sitting on the door sill in the car with the instructions on how to take the car appart. They ended up doing it and scratching a back panel of the car(reason for bringing it back). Im not loyal any longer. I just wished they scratched the back window so I could get a new one too!
I say go to a guy that has done it at least once! There is a huge learning curve with this car.
Luckily when I got my oil change there they did it right the first time!
Back to you seatbelt thing. They took approximatly 8hrs to do the swap out on the passenger side one. There was some hefty guy sitting on the door sill in the car with the instructions on how to take the car appart. They ended up doing it and scratching a back panel of the car(reason for bringing it back). Im not loyal any longer. I just wished they scratched the back window so I could get a new one too!
I say go to a guy that has done it at least once! There is a huge learning curve with this car.
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