Woah I never lied to you. I told you that since the order was placed I would not be able to refund the money BUT I decided to eat the SC, refunded the money and sold it to Tukluk at cost. Ask anyone here I don't lie to anyone. I have been on here for over 3 years and don't do biz by lying. I also said that the money was to be refunded but the girl in the office was slow in doing so. I am not in the shop 6 days a week as I have a day job. I can only rely on my personel when I ask them to do something that it gets done. Yes she fell behind but you got your money did you not? When I run a GB price it is based on a minimum number of orders. How is it my problem when you change your mind and then get a Vortech from Evolution who is local to you? Didn't you say that you didn't buy from me because you didn't know who we were and that you wanted to buy a kit from someone who is closer to you? Your order won't make me rich nor break my bank.

Thanks for your post...

Duc

 

I also talked to you many times, and let you know that your supercharger was on the way. When you called, I told you that comptech was putting the kits together and as soon as your kit came that we would have it shipped out to you. But you told me as well that you would like to cancel and get it from another vendor. There are always 2 sides to a story, please dont flame spugen, when you kept changing your mind about your order. You wanted to cancel with me once as well, but then once again decided that you wanted to go through with the order.

 

Spugen and Duc are straight up guys, the word is there bond, they always take time to help.
I've used them meny times and never had an issue.

 

Duc & Greg

Just want to give to Team Spugen for helping me get my s2k on the road. Everyone there are friendly and will never lie to anyone and alway welling to help people out. for Team Spugen and i'm enjoying my S2k .

Thanks again Duc & Greg

 

Im not saying Spugen treats everyone this way....Maybe its just me, But when Im charged $5000 for a product without ever recieving any conformation or reciept I get slightly nervous, and then when phone calls and emails aren't answered and promises of refunds take multiple calls and threats to make happen, its ridiculous. I can find many other vendors that will gladly treat me with more respect.

 

Its also funny how the Spugen guys sure are quick to respond to criticism...but not to customers needs. Hopefully you'll learn from this and It wont happen to anymore customers.

 

Greg,

Whats goin on with the shirts in your group buy? Some ppl have placed orders but nothing is goin on?

 

duc is a great guy. he would never lie. like he said hes been around these forums for a long time. i mean come on the guy has his own fan club . in duc we trust - dave

 

most orders have been shipped out. a few are waiting to get back on the shelves. They shouldbe sent out shortly ( Hopefully this week )

 

Ive had nothing but good work with Spugen. I've done my dealings with Greg and he's been a stand up guy the entire time... Not only are the products excellent, but the service has always been exceptional for me. And I know I'm not a deserving and special guy! Definitely going to continue doing business with them... I am sorry your experience turned out as such.
Speaking of which, I emailed you tonight, Greg! Check it!