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arnold clark service plan?

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Old Feb 11, 2010 | 11:46 PM
  #11  
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I've never had any problems with Arnold Clark. Used to have my Type-R serviced there all the time (they changed from a Honda dealer to Arnold Clark and kept some of the staff on) and they always did a full and proper job on the servicing.
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Old Feb 12, 2010 | 06:19 AM
  #12  
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Originally Posted by Alex97,Feb 11 2010, 09:41 PM
Yes, like I said.
No.

You inferred that the dealer was pulling a fast one as they informed the client that the car came without a warranty.

The car was sold without a warranty.

However, the client does have certain guarantees and rights under the Sales of Goods to Consumers Act.

I'd love to know how the dealer was pulling a fast one in this instance ?
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Old Feb 12, 2010 | 07:18 AM
  #13  
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Originally Posted by LTB,Feb 12 2010, 03:19 PM
No.

You inferred that the dealer was pulling a fast one as they informed the client that the car came without a warranty.

The car was sold without a warranty.

However, the client does have certain guarantees and rights under the Sales of Goods to Consumers Act.

I'd love to know how the dealer was pulling a fast one in this instance ?
Ok, so the OP is told "this car has no warranty, but you can have a free service and MOT for the next 2 years".

To a layman that would suggest they could not bring it back if something goes wrong within a reasonable amount of time. They might be happy with this as they are being given something else to add to the bargain.

From the OP, this is what it sounds like to me. Of course it is different if the OP has legal training or at least knows his rights under the Sale of Goods Act. (I assume you meant the Sale of Goods Act when you mention "the Sales of Goods to Consumers Act" and that you are mixing up the exclusion in SOGA that warrants a business can exclude certain terms in SOGA in a B2B situation.)

If the OP had said "no EXTENDED warranty", then I wouldn't have said the dealers were pulling a fast one. I can think of numerous occasions where people have bought from dealers only to be told they aren't offering a warranty. The warranty I refer to is the protections in SOGA and although obviously not an official warranty, the clauses in that act (S12 - 14(3) if I recall correctly) do act as a warranty per se.
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Old Feb 12, 2010 | 08:46 AM
  #14  
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Originally Posted by Alex97,Feb 12 2010, 04:18 PM
Ok, so the OP is told "this car has no warranty, but you can have a free service and MOT for the next 2 years".

To a layman that would suggest they could not bring it back if something goes wrong within a reasonable amount of time. They might be happy with this as they are being given something else to add to the bargain.
To the layman, it is what it is.

The car was sold without a warranty ie a written document covering certain mechanical aspects of the car over a given period. The dealer clearly stated this, however nothing that the dealer said in any way affects the statutory rights of the consumer.

The 2 additional services and MOTs will have been added to help the sale.

I have no idea where you got the idea that he was pulling a fast one, from where I am standing the dealer has acted entirely correctly.

Step away from the crack pipe and remove the tin foil hat.
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Old Feb 12, 2010 | 09:05 AM
  #15  
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Originally Posted by LTB,Feb 12 2010, 05:46 PM
To the layman, it is what it is.

The car was sold without a warranty ie a written document covering certain mechanical aspects of the car over a given period. The dealer clearly stated this, however nothing that the dealer said in any way affects the statutory rights of the consumer.

The 2 additional services and MOTs will have been added to help the sale.

I have no idea where you got the idea that he was pulling a fast one, from where I am standing the dealer has acted entirely correctly.

Step away from the crack pipe and remove the tin foil hat.
Crack pipe? Tin foil hat? Calm down will you. As I have already explained, when a dealer states that a car has no warranty, he usually means don't bring it back if something goes wrong. This is obviously incorrect from a legal stand point and this is the impression I get from the OP, as he has been 'bought off' with other things.

I actually can't see what you're getting at here. You're clearly just being pedantic over the use of the term warranty.
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Old Feb 12, 2010 | 10:44 AM
  #16  
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I sold many car cars with "no warranty", that meant exactly what I said, but if something happened to the car within a reasonable timeframe I would look at sorting something out. Statutory rights of the consumer usually have a time limit otherwise nobody would pay extra for a warranty since there would be no need.
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Old Feb 12, 2010 | 10:47 AM
  #17  
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Originally Posted by Alex97,Feb 12 2010, 06:05 PM
You're clearly just being pedantic over the use of the term warranty.
If you say so Alan.

What's in a name anyway ?
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Old Feb 12, 2010 | 11:12 AM
  #18  
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Originally Posted by LTB,Feb 12 2010, 07:47 PM
If you say so Alan.

What's in a name anyway ?
The term warranty is used in the Sale of Goods Act in reference to the implied terms. In this situation, a dealer is providing a warranty as to the quality of the car. S14 if I remember correctly.
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