Really, sometimes what a man does in his bedroom should just not be mentioned in polite company.

 

lmmfao, I just re read that...

Monkeys breaker bars and screaming..

Sounds like yoru average friday night.. ohh.. is that just me...

 

if you want this putting right, you have to allow the company that did the faulty work the opportunity to rectify it. If they then don't put it right you have the right to request that the insurer correct the work elsewhere.

With respect to bodyshop approvals, there are three types of approval:

Manufacturers approval
Dealer approval
Insurance approval

Manufacturers approval is given by the likes of VW and Mercedes and covers a host of areas of the bodyshop from the equipment down to whether they have a disabled toilet etc. It should include a quality of workmanship check, but mostly tends to cover repairs to run of the mill cars. It tends to be a one off check followed by a renewall a number of years later.

Dealer approval just means that there is some form of referral agreement between the dealer and the bodyshop. The quality of the workmanship can vary massively and dealer approvals will often chop and change dependant on how much negative come back the dealer gets from referring people to that bodyshop. There is often some sort of financial arrangement between the dealer and the bodyshop too even if it us just and assurance that the bodyshop will buy parts through the dealer.

Insurance approval means that the bodyshop works to the prices laid down by the insurer and the insurer will often have an assessor that works full time at the bodyshop. The approval will be given based on cost and the ability for the bodyshop to repair a certain number of cars per week.

If you can, always go for a recommendation from someone that has used a bodyshop and then insist that your insurer uses them for the repair.


There's a website that's been set up to allow people to review bodyshops for exactly this reason.

http://www.carbodyshops.co.uk/

Would be worth putting your reviews on there.

 

I disagree, I was able to get the work re-done by the main dealer as opposed to allowing the original insurance approved repairer to re-attempt the fix, as mentioned above. I did however go back to the original repairer first, pointed out what I didn't like, told them I wasn't happy allowing them to touch the car again. I then phoned my insurance company and told them I had no confidence in their approved repairer having gone to a main dealer in between and having them give their opinion on the job carried out by the insurance approved shop.

 

you do NOT have to give them the opportunity to do anything.

and bugger anyone that says differently.

Some people may WANT to give the garage the chance to fix there work. but that is completly different from HAVE to.

call your insurer.. Ask them how they would feel if you were dead this morning.

There is no second chances for work like that.

I spotted it it within 2 mins of being under the car, and i didn't even know what work had been done.

And spent the next hour working and testing the car, just to do the stuff that they should have done. and probably charged for.

I would like to know what you would all be saying if Kiwi had written the car off again on the m6 cos the wheel fell off.

Let them rectify it again ?

F That.

think how many cars have left there shop in a similar condition over the years...

You hear about accidents where " the wheel just came off " " the brakes did nothing "

NOW YOU KNOW WHY !!!

 

What I was refering to earlier is the difference between Quality and Duty of Care.

There is safety and there is finish. If there was a run in the paint then take it back and have them fix it. If they've tried to kill you once why would you give them a second chance.

There are no rules it's what is reasonable in these circumstances.

 

ok.

You carry on with that view.

And when you can't get your insurer to pay the bill that you've run up at another random garage, bear this thread in mind.

 

Yes , personally I wouldn't have the work done elsewhere untill I had the OK from my insurance company first.

 

Which is exactly my point.

Your insurer may insist on the car going back to the original bodyshop to get them to rectify the faulty work (which you can't blame them for- they want to get their money's worth and not pay for the job twice).

Then if its not right you have reasonable grounds to force the work to be done elsewhere.

If you were to discuss it with them in the mean time and they agree for the rectification work to be carried out elsewhere, then great.

 

Can I just say thanks for that link, a good resource and I'll make use of it.
What I was alluding to earlier up the thread.

Cheers,
Steve.