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I'm as mad as hell and not going to take it anymor

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Old Jan 17, 2006 | 10:32 AM
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I never stay mad for long! Now a I stay.
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Old Jan 17, 2006 | 10:33 AM
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Originally Posted by mikes2k,Dec 9 2005, 01:11 AM
Actual phone call I just took.


me: PLAC, how my I help you today?

caller: Hi, do you have the new four square writing method books?

me: Do you know what publisher they are? We have tons of writing books in stock.

caller: I think its..um..maybe TLC ..Teaching and Learning something...

me. Do you know the part number?

caller: the what?

me: the books part number.

caller: what's that?

me: well every product has a unique number so we can help you identify exactly which product/book you want.

caller: [raised voice] WELL I GUESS THATS WHY EVERYONE GOES TO YOUR COMPETITOR (Names, competitor) WHENEVER WE CALL YOU ALL WE GET ATTITUDE!! [/raised voice]

me: Sorry you feel that way Miss....I am simply trying to help you identify which exact book you want.

caller: /click! hang up!

me: Stunned..stymied..wtf!



Looks like someone needs lessons in how to deal with customers Mikey !!!!













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Old Jan 17, 2006 | 10:37 AM
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Originally Posted by tokyo_jim,Jan 17 2006, 02:33 PM
Looks like someone needs lessons in how to deal with customers Mikey !!!!





Why I told her to fuck off in a very nice and proper way?
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Old Jan 17, 2006 | 10:40 AM
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Originally Posted by mikes2k,Jan 18 2006, 04:37 AM
Why I told her to fuck off in a very nice and proper way?
Quite, there was no way she would be coming back, so you wasted the "nice and proper" part on her
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Old Jan 17, 2006 | 10:46 AM
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But everyone should be given a nice and proper greeting!
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Old Jan 17, 2006 | 10:59 AM
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Originally Posted by mikes2k,Jan 17 2006, 11:46 AM
But everyone should be given a nice and proper greeting!
Just not necessarily a happy ending...
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Old Jan 17, 2006 | 11:02 AM
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Originally Posted by brantshali,Jan 17 2006, 02:59 PM
Just not necessarily a happy ending...
But a grope never hurts!
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Old Jan 17, 2006 | 11:03 AM
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money shot!
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Old Mar 20, 2006 | 11:24 AM
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I refuse to help customers at the counter who are on the cell phone!!!
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Old Mar 20, 2006 | 11:37 AM
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I'll go one better...I refuse to help customers!
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