I'm as mad as hell and not going to take it anymor
Former Moderator
Joined: Apr 2002
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From: State of Confusion
Originally Posted by mikes2k,Mar 20 2006, 01:27 PM
She gave me a glare like why wasnt I helping her?? 
..I promptly lifted the phone receiver and pretended to dial someone...she got off the phone in a hurry. 
INSRUANCE PEOPLE SUCK!
Joined: Jan 2005
Posts: 64,605
Likes: 1,226
Originally Posted by mikes2k,Mar 20 2006, 04:27 PM
She gave me a glare like why wasnt I helping her?? ..I promptly lifted the phone receiver and pretended to dial someone...she got off the phone in a hurry. 
Brilliant!
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Joined: Sep 2004
Posts: 109,435
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From: SJC
I don't have a customer facing job these days. . . but I do have people that I regularly need to "help." . . . almost all of them are EE's/Software Engineer's. Friendly, but not the Zen masters of grasping the obvious. . .
Most current example. . .
user: "Hey Brian, my test script doesn't recognize the fiber channel card in slot 9. I have tried to reinitialize the test, I've rebooted the system. I changed the test to probe for 2Gb connectivity. . .
me: Have you read the FAQ?
user: "Yes, as I was saying, I probed the PCI-e slot, and it registered. I checked the Chip and the chipset registry, and it still doesn't. . . "
me: Have you read the FAQ?
user: "Yes, and it still doesn't check out."
me: You didn't read the FAQ.
user: "It's the same as <similar product>, same chipset, but smaller."
me: Right. Smaller. It only has 4 slots, not 9.
user: "Why didn't you tell me?"
Most current example. . .
user: "Hey Brian, my test script doesn't recognize the fiber channel card in slot 9. I have tried to reinitialize the test, I've rebooted the system. I changed the test to probe for 2Gb connectivity. . .
me: Have you read the FAQ?
user: "Yes, as I was saying, I probed the PCI-e slot, and it registered. I checked the Chip and the chipset registry, and it still doesn't. . . "
me: Have you read the FAQ?
user: "Yes, and it still doesn't check out."
me: You didn't read the FAQ.
user: "It's the same as <similar product>, same chipset, but smaller."
me: Right. Smaller. It only has 4 slots, not 9.
user: "Why didn't you tell me?"
Thread Starter
Joined: Jun 2001
Posts: 88,444
Likes: 21
From: Pt. A to Pt. B via VTEC!!
Originally Posted by 8D_In_Trunk,Mar 20 2006, 06:52 PM
I don't have a customer facing job these days. . . but I do have people that I regularly need to "help." . . . almost all of them are EE's/Software Engineer's. Friendly, but not the Zen masters of grasping the obvious. . .
Most current example. . .
user: "Hey Brian, my test script doesn't recognize the fiber channel card in slot 9. I have tried to reinitialize the test, I've rebooted the system. I changed the test to probe for 2Gb connectivity. . .
me: Have you read the FAQ?
user: "Yes, as I was saying, I probed the PCI-e slot, and it registered. I checked the Chip and the chipset registry, and it still doesn't. . . "
me: Have you read the FAQ?
user: "Yes, and it still doesn't check out."
me: You didn't read the FAQ.
user: "It's the same as <similar product>, same chipset, but smaller."
me: Right. Smaller. It only has 4 slots, not 9.
user: "Why didn't you tell me?"
Most current example. . .
user: "Hey Brian, my test script doesn't recognize the fiber channel card in slot 9. I have tried to reinitialize the test, I've rebooted the system. I changed the test to probe for 2Gb connectivity. . .
me: Have you read the FAQ?
user: "Yes, as I was saying, I probed the PCI-e slot, and it registered. I checked the Chip and the chipset registry, and it still doesn't. . . "
me: Have you read the FAQ?
user: "Yes, and it still doesn't check out."
me: You didn't read the FAQ.
user: "It's the same as <similar product>, same chipset, but smaller."
me: Right. Smaller. It only has 4 slots, not 9.
user: "Why didn't you tell me?"
THis is my brother to a T!