My pc keeps crashing with this message

"***Address A00D7A42 base at A0000000, DateSTamp 38438ff7 - win32k.sys Beginning dump of physical memory."

How can I fix it? What's the problem? Thanks!

 

What operating system? Is it patched?

Did you install anything before it started happening? (software or hardware)

Are the addresses the same each time?

--Mike

 

Could be caused by dodgy memory, grab the free memory test tool from this Web site http://www.memtest86.com and run a memory test.

Could also be caused by the Backdoor.NTHack virus, apparently (if the error code is 0x00000001e KMODE_EXCEPTION_NOT_HANDLED).

If the error code is 0x0000008E KERNEL_MODE_EXCEPTION_NOT_HANDLED look at http://www.aumha.org/win5/kbestop.php#0x8e.

What's the actual error code that appears?

 

What OS are you running?
What is your computer doing/running when this error happens?
What was the last thing you installed, either hardware or software.

 

win2000 , it just does it out of the blue, mostly when i'm on the net.

 

also, I'm trying to reinstall win2000. I reformatted the hard drive, but when it starts to install windows, it crashes during the "detecting my device ie mouse keyboard screen"
so frustrating. thanks again!

 

You've got hardware problems.