I came home and logged on to the net last night, and I could log in OK with my ATT Worldnet account but after logging in, the Internet Explorer browser wouldn't open, so I couldn't surf the net even though I already logged in. Everytime I tried to open the internet explorer browser, a pop up window showed up saying error or something. I clicked the "send report". the browser still didn't work. I looked at the error detail and it said something like:

error signature:
appname:iexplore.exe
appver 6.0.2800.1106
modname: mskz.dll
modver:0.0000
offset:000143ce

I then tried to install netsape and window xp wouldn't let me install it ! I give up. anybody here knows what I need to do? thanks.

 

I cannot find any file called mskz.dll on my PC. I'm going to assume that it's an add-on of some description, possibly even part of some spyware application. I'd grab a copy of Ad-aware (http://www.lavasoftusa.com) or SpyBot S&D (http://www.safer-networking.org) and run a scan over your machine to check that it's not some bit of spyware that's crashing.

In addition this may help too: http://www.techimo.com/forum/t98806.html

 

thanks Lycean . i tried all the links you sent but i ended up re-installing windows xp. lost all the goodie boookmarks though

 

No trouble. For future reference you can save all that information automatically by using the Files and Settings Transfer Wizard in XP (it's a bit hidden, look in Start/All Programs/Accessories/System Tools/Files and Settings Transfer Wizard).