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Does anyone have a corporate contact for Tmobile?

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Old Dec 10, 2013 | 10:08 AM
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Suzuka_Joe's Avatar
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Default Does anyone have a corporate contact for Tmobile?

I've tried calling customer service but it was no help. My store that i'm in a heated battle with won't give me the district managers phone number only telling me his name is Jacob. Problem is I was lied to and have proof and they are doing a coverup.

Someone in the community has to know someone else. lol
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Old Dec 10, 2013 | 10:45 AM
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Post on their Facebook page or other social media? Companies are pretty responsive to that kind of stuff these days and obviously that wouldn't be anyone local to you.
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Old Dec 10, 2013 | 01:12 PM
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i got what i needed. i'll blow up their social media for fun later.

cliff notes- got lied to in the store and was out $200. GM promised credit, didnt do it, wasn't helpful, then today more than a month later customer service gave me my credit
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Old Dec 10, 2013 | 02:05 PM
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Originally Posted by Suzuka_Joe
i got what i needed. i'll blow up their social media for fun later.

cliff notes- got lied to in the store and was out $200. GM promised credit, didnt do it, wasn't helpful, then today more than a month later customer service gave me my credit
That's one of the reasons we switched from Tmobile to verizon. Much, much better reception and service. Tmobile sucks.
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