Don't buy Husky Tools
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From: Land of Cincinnati Chili
Originally Posted by skibum,Dec 15 2007, 08:46 PM
Who said anything about owning 1 rachet? I own 4 other besides the 1 in question.
Joined: Aug 2006
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From: Land O Lakes, FL
Originally Posted by pcloadletter,Dec 16 2007, 05:41 PM
Some Sears will NOT replace a ratchet in store. I broke a 3/8" pro and got it replaced in a few minutes with a new one a few years ago. The replacement broke a few months ago, and they took it for a few days and repaired it, no charge. The funny thing was they had about 25 broken ratchets in the box under the counter waiting to be repaired.
Professional series?
Also, understand that Champion (the instore Chinese brand at Sears) is not covered under the lifetime warranty.
If you have one Sears that will not replace your tool, ask them "Why" and if the answer does not make sense a. go to a different Sears, b. Escalate the issue.
Interesting to hear that now there are two people who did not get their tools replaced.
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From: Chandler, AZ
Originally Posted by SheDrivesIt,Dec 16 2007, 08:13 PM
There ya, go. That kind of make it a "who cares?"issue, doesn't it?
The point of my post is about their return/replacement policy, not about if I had other tools to finish the job with.
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